Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Vacance gâchée
Rien
Avis Booking — très décevant
Très mauvaise expérience. Le logement ne vaut absolument pas le prix payé, notamment à cause des nombreux frais supplémentaires et du manque d’équipements essentiels.
À notre arrivée, le logement n’était pas propre, alors que nous avions prévenu l’agence de notre heure d’arrivée une semaine à l’avance. Même après le passage des femmes de ménage, le logement était encore sale : poussière importante sous le canapé, taches et restes de nourriture dans certains meubles, etc. Cela est d’autant plus inadmissible que des frais de ménage supplémentaires sont facturés.
Le logement est très peu équipé : pas de draps, pas de serviettes, pas de torchons, pas même de papier toilette ni de liquide vaisselle, et certaines lampes n’avaient même pas d’ampoules. Il n’y avait aucun ventilateur, malgré la chaleur. La terrasse était également inutilisable puisqu’il n’y avait même pas une chaise pour s’asseoir.
Le mobilier est très ancien et certains meubles sont inutilisables car fermés à clé. Plusieurs équipements sont en mauvais état ou cassés : portail, étendoir, volets, etc. On a vraiment l’impression que le logement est simplement meublé au minimum, sans réel souci du confort des personnes qui y séjournent.
Autre point très contraignant : les clés doivent être récupérées à l’autre bout de la ville, ce qui est particulièrement compliqué et peu pratique.
Enfin, une caution de 1 000 € est demandée, à laquelle s’ajoutent près de 150 € de frais supplémentaires, sans que cela soit clairement justifié à nos yeux, alors que nous avions déjà payé pour une semaine de location.
Et lorsque nous avons contacté l’agence pour faire part de nos problèmes, nous avons trouvé leur attitude très hautaine et peu professionnelle.
Pour résumer : logement mal entretenu, très peu équipé, équipements défectueux, nombreux frais supplémentaires et communication avec l’agence très décevante.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Villa familiale calme - 5 pers.. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Villa familiale calme - 5 pers. pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Villa familiale calme - 5 pers.?
We found 6 amenities for this rental. This includes free parking, non-smoking, pets allowed, heating, and balcony/terrace.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Balaruc-les-Bains
About this house rental
Comfortable Accommodations
Amenities
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Villa familiale calme - 5 pers.. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Villa familiale calme - 5 pers. pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Villa familiale calme - 5 pers.?
We found 6 amenities for this rental. This includes free parking, non-smoking, pets allowed, heating, and balcony/terrace.
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