Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
My 9-night reservation was made 2-3"days before my scheduledarrival. I notified the property that I would arrive around 12:30 p.m. after an international flight; nobody replied.
On arrival, I learned the property is a condo plaza with different administrators. There was nowhere to leave luggage, and the administrator initially did not respond through Hotels.com. I was eventually allowed to check in at 1:15 p.m. and requested a 2 p.m. checkout. I was then charged a 3% credit-card surcharge that was not disclosed on Hotels.com. Between the early check-in, late checkout, and surcharge, my final cost was nearly 40% higher than the price I originally booked. There was also a substantial credit-card hold for potential damages. I later learned that Mexican consumer-protection rules may prohibit surcharges simply for paying by card.
The room felt poorly maintained: partially empty soap/shampoo dispensers, only one partially used roll of toilet paper, a rusty microwave with chipped paint, scuffed walls, dead batteries in the router remote, and a poorly designed bathroom where shower water floods the floor and the faucet splashes against the mirror. We were told pool towels were available but never received any. Overall, this felt much more like a poorly managed Airbnb than a hotel, and the additional charges made what initially appeared to be a reasonable booking considerably more expensive.
While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LED TV, as well as a garden and air conditioning. Other amenities include premium bedding, a memory foam bed, laundry facilities, and towels.
Amenities
Non-smoking
No pets allowed
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Ventanas al Paraiso Apartments Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Ventanas al Paraiso Apartments Cancun pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ventanas al Paraiso Apartments Cancun?
We found 2 amenities for this rental. This includes non-smoking, and no pets allowed.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LED TV, as well as a garden and air conditioning. Other amenities include premium bedding, a memory foam bed, laundry facilities, and towels.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Cancun
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LED TV, as well as a garden and air conditioning. Other amenities include premium bedding, a memory foam bed, laundry facilities, and towels.
Amenities
Non-smoking
No pets allowed
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Ventanas al Paraiso Apartments Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Ventanas al Paraiso Apartments Cancun pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ventanas al Paraiso Apartments Cancun?
We found 2 amenities for this rental. This includes non-smoking, and no pets allowed.
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