"Everything. The staff were so friendly. Beautiful large rooms and bathroom. We had the family room.
It would be good for people to be aware that in the family room that you have to access the bathroom..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Smoking allowed
Housekeeping available
Fire extinguisher
Map of Pemenang
Available Rooms
Ratings and reviews
9.1 / 10
Outstanding(79 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Everything. The staff were so friendly. Beautiful large rooms and bathroom. We had the family room.
The breakfast could be improved a little. The sandwich was just cucumber and a bit of chicken with lots of mayo on soggy bread.
It would be good for people to be aware that in the family room that you have to access the bathroom through main bedroom. It was ok for us as were were close friends and guess for families it will be ok.
10 / 10Outstanding·Oct 2026
We had a wonderful experience at Harmony House. The receptionist who welcomed us was incredibly friendly, helpful, and kind. He recommended some great restaurants where we could enjoy the sunset and even helped us find a beautiful spot to watch it. His kindness and attention made our stay even more special. The staff are truly amazing, and we have absolutely nothing negative to say. Thank you for your warm hospitality. Highly recommended! ❤️
Nothing
9 / 10Outstanding·Oct 2026
Very nice people, room was simple but clean and we had everything we needed. Pool was great
Nothing to dislike
5 / 10·Oct 2026
When choosing a place to stay, I relied on reviews—but as it turned out, they were inflated. My family and I were all of the same opinion. Among the staff, only Nan stood out; he genuinely tried to be helpful. The room did come with an electric kettle, cups, a hairdryer, shampoo, and soap. I’ve given a slightly higher rating only because Anton allowed us to use the hotel kitchen to heat up our own food—that was a huge "wow" factor and incredibly helpful for us.
I liked the hotel's location—it’s close to the ferry (about a 5-minute walk) and about a 20-minute walk to the beach where you can see turtles. There are plenty of cafes, restaurants, and shops in the surrounding area, which is very convenient. However, the hotel grounds are quite small; I’ve captured the entire area in the photo I took. In the evening, a singer and guitarist came by and performed some beautiful music. The ocean and the snorkeling on the island are absolutely stunning—you don’t even need to book any extra excursions.
The bed linen was clean, and the bed was comfortable.
If you would like your room to be cleaned, you need to hang a sign on the door handle; without this sign, the room will not be cleaned.
The rooms are old and in need of renovation. When we walked into the bathroom, we were hit by a foul stench coming from the drain; there clearly wasn't a proper water seal, and the smell from the sewage pipe—which served both the toilet and the shower—was constant.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now, for the biggest drawback of this hotel: every single day at 4:00 AM, you will be woken up, whether you like it or not. There is an Islamic minaret right next to the hotel, and at exactly 4:00 AM, they begin blaring chants into a microphone (the Fajr morning prayer). We had hoped to get some sleep while on vacation, but that proved impossible here. This is a crucial detail that no one else had mentioned in previous reviews. Both we and our children would wake up; we even tried covering our ears with pillows, but it was completely useless—it was just incredibly loud!!!!!!
There are only two staff members for the entire hotel—Anton and Nan—and they handle everything. Consequently, be prepared to wait at least 30 minutes for your breakfast. They wouldn't even get up until after 8:00 AM, despite breakfast supposedly being available from 8:00. No one there is in any hurry. While we were there, a woman who was running late for her ferry had to wait about 40 minutes for her breakfast, even though she kept explaining that she was in a rush and asking them to hurry up. On our last day, we requested breakfast for 8:05 AM the night before, as we wanted to fit in a swim before catching the ferry. As it turned out, Anton didn’t start preparing it for us until 8:05, so we ended up waiting another 20 minutes that day. Let me put it this way: if you sign up for the excursions offered by the hotel, you’ll be treated warmly; if not, the attitude is cold. We didn’t book any excursions, so we were treated accordingly.
The hotel grounds are very small; I attached photos of everything.
In the photo, there’s a brown wardrobe—oh my God, how loudly it used to creak! It’s very old.
$$$$
Top rated by guests
9.1Outstanding
(79 Ratings)
"Everything. The staff were so friendly. Beautiful large rooms and bathroom. We had the family room.
It would be good for people to be aware that in the family room that you have to access the bathroom..."
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