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Enhanced cleaningExtra health and hygiene measures to ensure your safety
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Reviews
4 / 10
bez rewelacji i drogo, ale można się przespać 🤷🏼♀️
ręczniki były wyprane.
było brudno, pościel była niewyprana, brak chociażby papieru toaletowego, czy mydła…
piąte piętro bez windy - przydałaby się informacja o tym w ogłoszeniu.
1 / 10
Nie mogę napisać nic pozytywnego o tym obiekcie. Na zdjęciach wygląda na nowy i czysty, a w rzeczywistości jest obrzydli
Lokalizacja
Nie mogę napisać nic pozytywnego o tym obiekcie. Na zdjęciach wygląda na nowy i czysty, a w rzeczywistości jest obrzydliwy.
O godzinie 18:00, będąc w drodze na wakacje, zarezerwowałem „apartament”. O 19:20 dojechaliśmy do Gdyni, a o 19:30 weszliśmy do apartamentu. Od razu ogarnęło nas obrzydzenie. Zobaczyliśmy dużą brązową plamę na kanapie, brudne okna oraz rzucające się w oczy obrzydliwe listwy przypodłogowe, z których kurz nie był wycierany chyba od bardzo dawna – były wręcz żółte. Na ścianach znajdowały się jakieś plamy, w rogu pajęczyny, noga od krzesła w kurzu, na podłodze paprochy. Dodatkowo nie było mydła, co wydaje mi się, że w dzisiejszych czasach powinno być standardem, a szklanki były brudne i wyglądały na zakamienione.
Zgłosiliśmy to przez aplikację, ale z odzewem był problem, więc zacząłem dzwonić. Według informacji infolinia działa od 8:00 do 22:00, jednak od 19:40 do 21:50 nikt nie odbierał telefonu. Pisaliśmy również na czacie, ale odpowiedzi przychodziły mniej więcej raz na 20 minut.
Prosiłem o bezpłatne anulowanie rezerwacji i polubowne rozwiązanie sprawy, ponieważ brzydziliśmy się tam zostać. Zadzwoniłem również na infolinię Bookingu, gdzie potwierdzono mi, że bezpłatne anulowanie rezerwacji jest możliwe, ale zależy od dobrej woli firmy wynajmującej. Firma odmówiła i zaproponowała zwrot 100 zł, mimo że opłata za sprzątanie wynosi 200 zł.
Zostaliśmy zignorowani, ponieważ nikt nie chciał z nami porozmawiać, więc byliśmy zmuszeni pozostać w apartamencie. Następnego dnia ponownie dzwoniłem. W końcu ktoś odebrał, ale nadal nic konkretnego nie ustalono. Dowiedziałem się jedynie, że sprawa została zgłoszona firmie sprzątającej. Tym razem poprosiłem o anulowanie dwóch noclegów, ponieważ z jednej nocy musiałem skorzystać wyłącznie przez brak reakcji ze strony firmy.
Prosiłem również o kontakt z menadżerem.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at CiTYSTAY Apartamenty Śląska Gdynia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CiTYSTAY Apartamenty Śląska Gdynia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CiTYSTAY Apartamenty Śląska Gdynia?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, contactless check-in/out, and cleaning products.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Pomeranian Voivodeship
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at CiTYSTAY Apartamenty Śląska Gdynia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CiTYSTAY Apartamenty Śląska Gdynia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CiTYSTAY Apartamenty Śląska Gdynia?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, contactless check-in/out, and cleaning products.
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