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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
5.2 / 10
(483 Ratings)
100% verified reviews
7 / 10Good·Nov 2026
A good location, good value (at least for central london!), lots of pubs, cafes etc in the surrounding area.
It's VERY dated / worn round the edges and needs some renovation. The toilets / shower rooms are quite small (but the shower I used was at least hot and powerful enough!)
9 / 10Outstanding·Nov 2026
Atmosphere and location
No electric kettle
10 / 10Outstanding·Oct 2026
Friendly staff, comfortable bed.
No kettle
5 / 10·Nov 2026
I have no concerns regarding carpet stains, chipped walls, or cracks in the ceiling. What I require from accommodation is a secure room with clean bedding and towels, hot water in the shower, useable Wi-fi, and a short bus or Tube ride from the West End. This hotel provided all those things.
The hotel failed to provide a few simple and inexpensive necessities that would have resulted in a much easier and pleasanter stay. In the shared toilet there was no mirror in which to shave nor any shelf on which to place toiletries. There was a shortage of toilet paper and an overflowing toilet waste bin (both of these should be attended to daily and not left until a guest must go to reception and ask). There was no liquid soap in the dispenser (a small bar of soap was provided in my room which I had to take with me each time I visited the shared toilet and then wrap it in a paper towel to take it back to my room – the bar of soap I left in the toilet was removed); There was no waste bin in my room, no wall hooks on which to hang a wet towel, and nowhere else to hang the towel other than in the wardrobe with my clothes. There were small nails protruding from coat hangers that snagged and nearly tore my shirt. Finally, some of the alarms and detectors had clear tape wrapped around them. Attention to these things greatly improves the quality of stay, which in turn increases the property’s score and makes it more likely that others and I will stay there again. Because of these negligent inconveniences, I probably won’t!
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