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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
1 / 10
Our Worst Holiday Accommodation Experience
Nothing
Unsafe Apartment, Poor Management and a Deeply Disappointing Stay
Unfortunately, our experience was extremely disappointing from the moment we arrived.
The apartment was not ready when we checked in. The cleaner apologised and explained that the previous guests had left it in a poor condition, but it was still unacceptable. The apartment itself was very tired, dated, much smaller than expected, and not cleaned to the standard we would expect.
We also experienced several maintenance issues. The bedroom door would not close properly, and the electrical sockets in the second bedroom were not working. A maintenance team was sent to carry out repairs, but they left the apartment in an unsafe condition. Tragically, my son tripped over what had been left behind, resulting in a broken arm. We were left with medical bills exceeding 3,000 AED.
What upset us most was the lack of care shown by the management team. Despite numerous phone calls and messages, nobody contacted us to apologise or check on my son’s wellbeing. Eventually, someone visited the apartment, listened to our concerns and apologised, but no alternative accommodation or meaningful solution was offered. We were expected to remain in the same apartment for the rest of our 28-day stay.
Overall, this was a shocking and deeply distressing experience. The apartment was not as advertised, the maintenance issues created a serious safety risk, and the customer service afterwards was extremely poor. Based on our experience, I would not recommend staying at this property or booking through this company.
Yes, parking is listed as an amenity at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf. Enjoy the water!
Is FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Dubai
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Safe
Accessible by lift
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf. Enjoy the water!
Is FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at FIRST CLASS 2BR Bright & Cozy Escape Al Jaddaf?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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