Hotel in Madrid
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a vending machine are onsite.
Housekeeping is available once per stay.
Stephouse Pozuelo Europa offers 80 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Housekeeping is available once per stay.
Stephouse Pozuelo Europa offers 80 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Non-smoking
No pets allowed
Family friendly
Map of Madrid
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
Very helpful staff
6 / 10Average·Jul 2026
I liked the location, the room itself is nice and tidy, but the AC would go off at times at night, since it works on sensors it goes off when it doesn’t detect you, it was not until 2 days prior to our departure that we got told about a switch to prevent that from happening.
The rooms need more care and cleaning, our first room the floor wasn’t clean, the second the AC on one room wasn’t working and there was no TV, and the third one had a broken window curtain so I had to use a sheet to cover the window. We did a total of 5 call ins for maintenance in a span of 4 days. Most were resolved but not all.
The most frustrating situation was the AC, in a heat wave over 42°C it’s not nice to have a system that works just sometimes.
In my opinion, this is not worth the money that it costed to stay. Some of the staff is really great, others need improvement.
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Top rated by guests
8.4Excellent
(24 Ratings)
"Very helpful staff"
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