Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Location
Reviews
3 / 10
I do NOT recommend this property
Communication was good and hosts are responsive. The house is ample in size and clean. Large, beautiful patio. Parking space available right in front.
When we arrived all the windows were open and the back door was open and unlocked. As mentioned by other reviewers, it is VERY cold in the house and the tile floor is freezing! The heaters provided do not adequately heat the rooms, only the immediate area. The house never achieved a comfortable temperature while we were there.
There was no hot water when we arrived. It took some time, but we were finally able to figure out the problem with the owners. They responded quickly to the issue and were willing to drive all the way from Funchal to help if needed, which we appreciated.
Also mentioned by other reviewers, the neighbors are VERY loud and disruptive. They were playing music at extreme volumes, singing, laughing, etc. We had all the windows closed and yet we could not have a conversation or watch TV. I have several recordings. The owners responded to our concerns and let us know they would report the issue if it continued beyond quiet hours. The party did stop at 10pm, but by that time had ruined our evening and we got to bed much later than we would have liked. The street continued to be noisy randomly, dogs barking throughout the night, cars driving in and out, and for a moment at 4am a car drove through with very loud music that woke us up.
We booked 5 other locations during our stay in Madeira. This was our last location. We did not encounter a house that had a similar temperature issue - we were very comfortable at all our other stays, even though they did not have central heating. We certainly did not experience the noise issue anywhere else, even though we stayed in similar areas. Despite the good communication, and whether it is out of the owner's control or not, the issues we faced made our stay very unpleasant. We could not relax or be comfortable. We paid for two nights, but the problems were so impactful we found an alternate location and left after only one night. Very disappointing and a total waste of money.
7 / 10
Une adresse a oublier
La maison est spacieuse
L'éloignement du centre de Santana dans un quartier dans les hauteurs, sans aucun charme. Le GPS ne trouvait pas l'adresse car elle est différente de celle de Booking. Le rapport avec les propriétaires a été difficile : malgré l'envoi à 2 reprises de nos coordonnées passeport complètes par Internet , les propriétaires ont exigé pour avoir accès à la boîte à clefs l'envoi de la copie de nos passeports par internet, ce qui nous a beaucoup inquiétés, n'ayant de communication que par la messagerie. Aucune autre location à Madère ne s'est permis cela, une fois que nous avions rempli le formulaire officiel.
Nous n'avons pas pu boire de café car il y avait une machine Nescafé sans aune capsule, là aussi seul endroit de Madère où cela nous est arrivés (6 endroits différents).
La vaisselle était en quantité suffisante, mais une partie inutilisable
10 / 10
Помешкання для компанії
Велике комфортабельне приміщення з внутрішнім двориком для вечірніх посиденьок. Є все необхідне для компанії друзів. На випадок холодних вечорів є обігрівач. Дякую господарям що подбали про це. Гарний квітник. Поруч гарний водоспад. Рекомендую.
L'éloignement du centre de Santana dans un quartier dans les hauteurs, sans aucun charme. Le GPS ne trouvait pas l'adresse car elle est différente de celle de Booking. Le rapport avec les propriétaires a été difficile : malgré l'envoi à 2 reprises de nos coordonnées passeport complètes par Internet , les propriétaires ont exigé pour avoir accès à la boîte à clefs l'envoi de la copie de nos passeports par internet, ce qui nous a beaucoup inquiétés, n'ayant de communication que par la messagerie. Aucune autre location à Madère ne s'est permis cela, une fois que nous avions rempli le formulaire officiel.
Nous n'avons pas pu boire de café car il y avait une machine Nescafé sans aune capsule, là aussi seul endroit de Madère où cela nous est arrivés (6 endroits différents).
La vaisselle était en quantité suffisante, mais une partie inutilisable
10 / 10Outstanding·Mar 2026
Велике комфортабельне приміщення з внутрішнім двориком для вечірніх посиденьок. Є все необхідне для компанії друзів. На випадок холодних вечорів є обігрівач. Дякую господарям що подбали про це. Гарний квітник. Поруч гарний водоспад. Рекомендую.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Santana Lens & Trail House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Santana Lens & Trail House pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santana Lens & Trail House?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Garden
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Madeira District
Ratings and reviews
8.5 / 10
Excellent(18 Ratings)
100% verified reviews
7 / 10Good·Jun 2026
La maison est spacieuse
L'éloignement du centre de Santana dans un quartier dans les hauteurs, sans aucun charme. Le GPS ne trouvait pas l'adresse car elle est différente de celle de Booking. Le rapport avec les propriétaires a été difficile : malgré l'envoi à 2 reprises de nos coordonnées passeport complètes par Internet , les propriétaires ont exigé pour avoir accès à la boîte à clefs l'envoi de la copie de nos passeports par internet, ce qui nous a beaucoup inquiétés, n'ayant de communication que par la messagerie. Aucune autre location à Madère ne s'est permis cela, une fois que nous avions rempli le formulaire officiel.
Nous n'avons pas pu boire de café car il y avait une machine Nescafé sans aune capsule, là aussi seul endroit de Madère où cela nous est arrivés (6 endroits différents).
La vaisselle était en quantité suffisante, mais une partie inutilisable
10 / 10Outstanding·Mar 2026
Велике комфортабельне приміщення з внутрішнім двориком для вечірніх посиденьок. Є все необхідне для компанії друзів. На випадок холодних вечорів є обігрівач. Дякую господарям що подбали про це. Гарний квітник. Поруч гарний водоспад. Рекомендую.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Madeira District
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Garden
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Santana Lens & Trail House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Santana Lens & Trail House pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santana Lens & Trail House?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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Free WiFi/internet · Air conditioning · Smoking allowed
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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Madeira District, at $110 per night for your next great vacation.
Nestled in Madeira District, this Villa is perfect for your next vacation. Enjoy Santana House - Holiday Rental's top-rated amenities, including Pets allowed, Family friendly and Non-smoking, and more.
Nestled in Madeira District, this Apartment is perfect for your next vacation. Enjoy Discovery Apartment's top-rated amenities, including Free Parking, Garden and Balcony/Terrace, and more.
Free WiFi/internet · Air conditioning · Balcony/Terrace
When traveling to Madeira District, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $128 per night.
Looking for a memorable stay in Madeira District? Our House might just be what you're looking for. Enjoy amenities including No pets allowed and Non-smoking, and more during your stay.
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