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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
4 / 10
FATAL
La ubicación y las instalaciones.
Tuvimos un problema con el servicio de limpieza. Cuando llegamos a las doce no teníamos el checkin hasta las cuatro y como llevábamos alimentos de frigorífico hablamos con la recepcionista y nos dejo amablemente meter los alimentos en el frigorífico. El servicio de limpieza todavía no había pasado a limpiar la habitación, pero la recepcionista nos aseguro (como así fue) que le iba a comunicar a la señora de la limpieza que no tocara esos alimentos, ya que no eran del cliente que se había ido sino nuestros. Pues cuando llegamos al apartamento se habían llevado todos los alimentos incluidos dos sobres de jamón ibérico y un queso sin empezar. Tras muchas conversaciones con la empresa solo pudimos recuperar parte de los alimentos xk otros no aparecieron. Hormigas por todos los lados y eso no se lo llevaron no!!!. Perdimos la mitad de los alimentos aunque los reclamamos hasta la saciedad y las explicaciones fueron nulas. Los vecinos del apartamento de arriba que eran una pareja con un bebe de meses entraron a las diez de la noche después de estar desde las cuatro de la tarde esperando a que llegara la empresa de limpieza y limpiaran el apartamento. En fin, todo un despropósito. No lo recomiendo sobretodo por eso y por la ineficacia de la empresa de alquiler, que no se hizo cargo de la situación y quiso desentenderse del problema. Por supuesto la recepcionista habia avisado a la empleada de limpieza, pero esta hizo caso omiso llevándose todo lo que pudo.
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