Home2 Suites By Hilton Dublin City Centre

Hotel is really new, so rooms, bathrooms and all facilities are in really good shape. Breakfast could be at least every other day different as it is every day the same. However, the quality of the food is exceptional.

The view from our window was towards the back of the building, where deliveries are made, so it wasn’t particularly appealing. However, we didn’t hear any noise, despite being on the second floor.

The location is very good. The shower great! And the team as well. The breakfast was good as well.

The pillow was too soft. We asked for more, and helped a little, but was not the best experience.

Excellent location, friendly staff, comfortable beds, great breakfast, everything you need in the rooms for a very comfortable stay. We arrived early and were able to check in early thanks to Karen.

No complaints

I was travelling alone and had specifically requested a quiet room on a higher floor, which was accommodated. The room itself was well presented, and the hotel's location and facilities were very good. However, the room allocated to me was an interconnecting room, which made me feel somewhat uneasy as a solo traveller. While I appreciate that the connecting door was locked, it is not an ideal room type for someone staying alone. Unfortunately, the guests in the adjoining room returned at approximately 3am and appeared to try opening the connecting door from their side. This woke me and left me feeling quite uncomfortable. In addition, there was a persistent rattling noise coming from within the room throughout the night, which further impacted my ability to get a restful night's sleep. I raised these concerns with the receptionist the following morning, and he was courteous and understanding. While I appreciate his response, I do feel that the issues experienced significantly affected my stay. Given the circumstances, I believe some form of goodwill gesture, such as a partial refund or a complimentary future stay, would have been appropriate and would have given me the opportunity to experience the hotel again under better circumstances. The stay was certainly not all negative. The hotel has a lot of potential, and the location, facilities, and overall standard of the room were all very good. However, the issues outlined above had a considerable impact on my overall experience and ultimately left me with a less favourable impression than I had hoped for.

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