Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Spa and more
Location
Reviews
4 / 10
Photos do not reflect reality!
The property was nicely furnished, with a spacious, well-appointed kitchen. We were also welcomed with a bottle of wine and chocolates on arrival, which was a thoughtful gesture.
Unfortunately, that's where the positives ended.
We travel regularly for work and specifically book accommodation with a washing machine and dryer. However, when we asked where the laundry detergent was, we were told none was provided.
We paid $1,629.96 for three nights ($543.32 per night), with four adults staying, yet were supplied with just three rolls of toilet paper and one coffee pod for the entire stay.
When we contacted the property manager or owner, we were advised that laundry detergent is not supplied and that toilet paper and other basic essentials are only provided for the first night. Guests are expected to purchase their own supplies for the remainder of their stay.
What we found particularly frustrating was that this information was only communicated a couple of days before our arrival, well after we had booked and paid for the accommodation. It was not disclosed when we made and paid for the booking.
There were also several issues with the property itself. Most of the windows appeared to be painted shut, meaning they couldn't be opened for ventilation. There was no air conditioning in the bedrooms, and the ceiling fan in the main bedroom barely turned, making it difficult to get adequate airflow. To make matters worse, the laundry window was broken, allowing insects to come inside. With limited ventilation and no air conditioning in the bedrooms, these issues certainly affected our comfort.
At $1,629.96 for three nights, I don't think it's unreasonable to expect basic essentials to be supplied for all four guests for the duration of their stay, along with properly functioning windows and fans.
If guests are paying for three nights, why are essentials only provided for one? Surely the number of guests and length of stay should be taken into consideration, particularly at this price point.
The complimentary wine and chocolates were a nice gesture, but personally, I would have preferred sufficient toilet paper, coffee, laundry detergent and functioning facilities.
Parking is not specified as an available amenity at Hunter Valley Spa Stay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Hunter Valley Spa Stay pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hunter Valley Spa Stay?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Spa and more
Map of Cessnock
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Outdoor Cooking
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Hunter Valley Spa Stay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Hunter Valley Spa Stay pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hunter Valley Spa Stay?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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