Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
I didn’t like the stay
I didn’t like it
My entire stay from August 17 to August 20, 2026, was severely disrupted by false advertising, utility failures, and extremely unprofessional, intrusive behavior by the property management.
1. False Advertising & Missing Amenities
The room was booked and advertised as a "Superior Double Room" including a tea and coffee maker, a private bathroom, and a toilet.
Upon arrival, I discovered that the tea and coffee maker was completely missing from the room.
Furthermore, while there is a glass shower cabin, the room lacks a proper private toilet/bathroom enclosure, failing to match the specifications and photos provided during booking.
2. Utility Outage
On my second day, the water supply was completely cut off for half a day, making it impossible to use basic sanitary facilities or maintain hygiene.
3. Harassment, Early Checkout Pressure, and Severe Privacy Violation
According to my booking confirmation, the checkout window is explicitly stated as 10:00 - 11:00 AM.
Despite this, the host woke me up at 10:00 AM, demanding that I leave immediately and asking for the keys, which I handed over.
At 10:15 AM, the host returned demanding to clean the room right then. She opened my room door on her own even though she knew I was inside.
She was fully aware that I was still inside the room changing my clothes. I informed her that my checkout time extended until 11:00 AM and that she did not have the right to enter. Despite my explicit objections and while I was in the middle of changing, she forced her way inside and physically removed the bed covers while my personal belongings were still scattered around.
8 / 10
For what I needed it for which was a very late crossing from the UK and just somewhere to lay my head and shower before
Cheap and cheerful. Easy access to key and room. Location ideal for people doing the UK ferry thing. On street parking directly outside.
The mesh over the window was broken so in the extraordinary heat and needing to have the window open, I got bitten quite badly. There was an adequate fan there however. No glass for a drink - had to go downstairs to the small kitchen area at the foot of the stairs. Tried endlessly to get the WiFi code to work including messaging the owner who duly replied suggesting I re-input the exact same code. Kept trying and trying and finally got it to work close to midnight when it was sleep time anyway.
5 / 10
Not a private bathroom as advertised!
This was a handy place to stay for the night as it is only a thirteen minute drive to the ferry port. We did have the use of a kettle which was useful and a microwave if we needed it, these were located in the hallway downstairs. Parking is quite horrendous in a one way street with vehicles nose to tail but we managed to get a space.
The host was supposed to have called me with instructions for getting in but I ended up messaging them for the code. They messaged me again after we were in the room to explain which key safe to use. I messaged back saying we were already in the room and I said it wasn't the room I booked as it was advertised as having a private bathroom. There was a shower cubicle in the corner of the room, a toilet next to it and a small hand basin next to that with a small section of wall about a metre high separating the toilet and hand basin. How can that be a private bathroom when there is more than one person in the room? The hand basin was not even connected to the hot water.
We went for something to eat and over a twenty minute period the host messaged me nine time. I didn't read the messages until I got back to the room. These messages were rude and abusive insinuating that I was trying to get a refund. I messaged back saying I did not expect a refund and I was just pointing out that it was not a private bathroom as advertised. The host then messaged me eleven times in five minutes. I ignored the messages and didn't read them until I'd left the property. This was appalling behaviour from the host and I felt threatened.
This place could have the potential of being really nice if issues were sorted out. It wouldn't take much to put in a partition wall and door to create a private bathroom. In the UK using a toilet is a private matter and people are not comfortable being watched. It is also unhygienic having a toilet stuck in the middle of a room where people are drinking coffee.
I didn't like the fact that I had put private bathroom in the filter and it was not a private bathroom as advertised. Also the disgusting attitude of the host was unbelievable.
7 / 10
Once we had entry we were very comfortable. We arrived on a very wet day.
Cheap and cheerful. Easy access to key and room. Location ideal for people doing the UK ferry thing. On street parking directly outside.
The mesh over the window was broken so in the extraordinary heat and needing to have the window open, I got bitten quite badly. There was an adequate fan there however. No glass for a drink - had to go downstairs to the small kitchen area at the foot of the stairs. Tried endlessly to get the WiFi code to work including messaging the owner who duly replied suggesting I re-input the exact same code. Kept trying and trying and finally got it to work close to midnight when it was sleep time anyway.
8 / 10Excellent·Aug 2026
Tranquillité et beaucoup d’aménagement à disposition
Le retard de l’hôte sans prévenir
5 / 10·Sep 2026
A fost curat
Nu exista parcare a trebuit să parchez peste drum blocând tot trotuarul și riscam amenda .... Nu am avut deloc cafea dimineața , era cafetiera doar de decor și se auzea foarte tare fiecare mișcare a vecinilor de lângă camera mea ....
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Neuw room Calaisis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Neuw room Calaisis pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Neuw room Calaisis?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this vacation rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Calais
Ratings and reviews
6.3 / 10
Average(46 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Frigo et micro-onde disponibles.
Robinet à réparer d'urgence.
8 / 10Excellent·Aug 2026
Cheap and cheerful. Easy access to key and room. Location ideal for people doing the UK ferry thing. On street parking directly outside.
The mesh over the window was broken so in the extraordinary heat and needing to have the window open, I got bitten quite badly. There was an adequate fan there however. No glass for a drink - had to go downstairs to the small kitchen area at the foot of the stairs. Tried endlessly to get the WiFi code to work including messaging the owner who duly replied suggesting I re-input the exact same code. Kept trying and trying and finally got it to work close to midnight when it was sleep time anyway.
8 / 10Excellent·Aug 2026
Tranquillité et beaucoup d’aménagement à disposition
Le retard de l’hôte sans prévenir
5 / 10·Sep 2026
A fost curat
Nu exista parcare a trebuit să parchez peste drum blocând tot trotuarul și riscam amenda .... Nu am avut deloc cafea dimineața , era cafetiera doar de decor și se auzea foarte tare fiecare mișcare a vecinilor de lângă camera mea ....
$$$$
6.3Average
(46 Ratings)
"Cheap and cheerful. Easy access to key and room. Location ideal for people doing the UK ferry thing. On street parking directly outside."
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Calais
About this vacation rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Neuw room Calaisis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Neuw room Calaisis pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Neuw room Calaisis?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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