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Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Location
Reviews
10 / 10
Very nice
Location
1 / 10
Terrible experience
Good location. Early check-in.
The property was in very poor condition, both in terms of maintenance and cleanliness.
1. One of the bath towels had two large brown stains and long hairs on it.
2. Apart from four single-use bottles of shower gel, there were no toiletries available in the bathroom – no shampoo, no soap, no additional shower gel.
3. The bathroom walls adjoining the bedroom were blistered, damp, and mouldy. There was a strong, heavy smell of damp and mould throughout the entire bedroom.
4. The grout between the bathroom tiles was mouldy in many areas.
5. The mirror in the shower was dirty.
6. The barbecue in the garden was not maintained and had not been cleaned for use.
7. The garden overall was dirty and untidy. There was cardboard waste in one corner.
8. The cushions on the garden swing were mouldy.
9. The cushions on the dining chairs were heavily stained with grease.
10. The refrigerator had not been cleaned prior to our arrival.
11. There was a dirty baking tray in the oven.
12. There were no proper cutlery sets in the kitchen – only two knives. Forks, spoons, and additional knives were missing. Only disposable plastic spoons were available, likely left by previous tenants.
13. There was mould near the sofa in the living room, as well as on the ceiling in the dining area, both with an unpleasant smell.
14. The sliding doors between the living room and dining room, as well as between the bedroom and bathroom, were extremely difficult to open. Our child was unable to use the bathroom independently due to door malfunction.
15. Duvet sheet-covers were missing; instead, there had been an attempt to present unwashed duvets wrapped in flat sheets.
16. Most unpleasantly, there was an extremely strong and heavy smell of mould and sweat coming from the wardrobe in the bedroom, likely from spare duvets and pillows. This smell was so intense that it woke us during the night.
Substantial work is required before this property can be considered safe and suitable for rental.
7 / 10
Maximum for one night
Location, terrace
These apartments were booked for only one night due to an issue with another hotel reservation: I arrived on 05/05, while my hotel booking started only on 06/05. Unfortunately, the stay was extremely disappointing.
The apartment had a very strong mold smell. It seemed that the owners tried to mask it with a large amount of air fresheners, which only made the smell even worse. There was also visible mold in the bathroom.
The kitchen area was in unacceptable condition: proper cutlery was missing, only disposable and previously used utensils were available, and the mugs were dirty as well. Because of this, I could not even properly eat the food delivery I ordered or make myself tea.
In addition, there was no duvet cover provided for the blanket, which I consider completely unacceptable from a hygiene perspective.
I would also like to point out the extremely inconvenient check-in and check-out conditions: check-in starts only at 5:00 PM, while check-out is strictly before 10:00 AM. The late check-in information became noticeable only after the booking had already been paid for.
What is even more surprising is that these apartments charge a cleaning fee, while guests are still expected to fully clean the apartment themselves before leaving.
There were also problems during the online check-in process: the system would not accept any bank card or PayPal payment for the €2 tourist tax. In the end, the only possible solution was to send the money directly to the owner’s PayPal wallet, and the system seemed to work only with Italian bank cards.
Overall, the stay left an extremely negative impression and did not meet even basic standards of cleanliness and comfort.
These apartments were booked for only one night due to an issue with another hotel reservation: I arrived on 05/05, while my hotel booking started only on 06/05. Unfortunately, the stay was extremely disappointing.
The apartment had a very strong mold smell. It seemed that the owners tried to mask it with a large amount of air fresheners, which only made the smell even worse. There was also visible mold in the bathroom.
The kitchen area was in unacceptable condition: proper cutlery was missing, only disposable and previously used utensils were available, and the mugs were dirty as well. Because of this, I could not even properly eat the food delivery I ordered or make myself tea.
In addition, there was no duvet cover provided for the blanket, which I consider completely unacceptable from a hygiene perspective.
I would also like to point out the extremely inconvenient check-in and check-out conditions: check-in starts only at 5:00 PM, while check-out is strictly before 10:00 AM. The late check-in information became noticeable only after the booking had already been paid for.
What is even more surprising is that these apartments charge a cleaning fee, while guests are still expected to fully clean the apartment themselves before leaving.
There were also problems during the online check-in process: the system would not accept any bank card or PayPal payment for the €2 tourist tax. In the end, the only possible solution was to send the money directly to the owner’s PayPal wallet, and the system seemed to work only with Italian bank cards.
Overall, the stay left an extremely negative impression and did not meet even basic standards of cleanliness and comfort.
8 / 10Excellent·Apr 2026
struttura molto accogliente , pulizia eccellente che non è da poco è molto calda
Parking is not specified as an available amenity at Al Giardino Segreto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Al Giardino Segreto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Al Giardino Segreto?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and garden.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Garden
Family friendly
Map of Bari
Ratings and reviews
7.2 / 10
Good(43 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Location
10 / 10Outstanding·May 2026
confort, estetica, staff, pulizia
7 / 10Good·May 2026
Location, terrace
These apartments were booked for only one night due to an issue with another hotel reservation: I arrived on 05/05, while my hotel booking started only on 06/05. Unfortunately, the stay was extremely disappointing.
The apartment had a very strong mold smell. It seemed that the owners tried to mask it with a large amount of air fresheners, which only made the smell even worse. There was also visible mold in the bathroom.
The kitchen area was in unacceptable condition: proper cutlery was missing, only disposable and previously used utensils were available, and the mugs were dirty as well. Because of this, I could not even properly eat the food delivery I ordered or make myself tea.
In addition, there was no duvet cover provided for the blanket, which I consider completely unacceptable from a hygiene perspective.
I would also like to point out the extremely inconvenient check-in and check-out conditions: check-in starts only at 5:00 PM, while check-out is strictly before 10:00 AM. The late check-in information became noticeable only after the booking had already been paid for.
What is even more surprising is that these apartments charge a cleaning fee, while guests are still expected to fully clean the apartment themselves before leaving.
There were also problems during the online check-in process: the system would not accept any bank card or PayPal payment for the €2 tourist tax. In the end, the only possible solution was to send the money directly to the owner’s PayPal wallet, and the system seemed to work only with Italian bank cards.
Overall, the stay left an extremely negative impression and did not meet even basic standards of cleanliness and comfort.
8 / 10Excellent·Apr 2026
struttura molto accogliente , pulizia eccellente che non è da poco è molto calda
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Map of Bari
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Garden
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Al Giardino Segreto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Al Giardino Segreto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Al Giardino Segreto?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and garden.
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