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About this hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shenzhen
Available Rooms
Ratings and reviews
7.6 / 10
Good(86 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Localização e limpeza
8 / 10Excellent·Oct 2026
Le calme
Le petit déjeuner était pas varié, pas bon
10 / 10Outstanding·Sep 2026
Ease of access to shops and restaurants
Nothing
6 / 10Average·Nov 2026
The hotel was in a fabulous location, a two minute walk to the nearest underground station and lots to see nearby with shops and restaurants nearby.
Sadly the staff in the restaurant were rude and not at all geared up for what I would expect in the hospitality industry. The chef at breakfast was constantly on his mobile phone and when I asked for cups for a coffee, he pointed at the glasses. When I said, "no, I would like a cup please", he simply pointed aggressively once again at the glasses, immediately returning to his mobile phone. We have never complained about staff before in decades of travel but we did complain about this rude young man and reception telephoned through to him. He then went to the back kitchen and came back with two coffee cups suggesting that they were too hot to have given out. However, they were dry so clearly they were ready to come out of the cleaning machine. He then immediately went back to his mobile phone! He didn't bring any more cups out. Also, breakfast started at 7am and on our last day the English breakfast options were not ready at 7am. No fruit, no bread were available. we waited until 7.10am and one dish of fruit had become available. We had to leave so missed breakfast on this morning. Sadly, we wouldn't return to this hotel due to the lack of professionalism demonstrated. We had an internal room with no natural light. This was unexpected and we were a little disappointed not to have a view.
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