Hotel in Nuwara Eliya
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nuwara Eliya
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
it is located just 2mins aways from all the best tourist points, the staff was super good, always helpful, the rooms were clean, and the breakfast was soo tasty, we enjoyed the balcony view, it feels like you are wrapped in mountains
nothing is there
10 / 10Outstanding·Oct 2026
The rooms were clean and comfortable. The hotel staff were very welcoming, kind and professional. They have the best service and will accommodate your requests. Recommended to stay in this hotel if you are in Nuwara eliya, its def value for money!!!
10 / 10Outstanding·Oct 2026
Nice location, nice staff everyone smile and helpful.
Room is same picture and bathroom it’s nice.
Nothiiiiiiing
6 / 10Average·Feb 2026
Our stay was disappointing in several ways. While the room itself was comfortable and well designed, it was freezing. There was heating, but the warm air rose to the ceiling and the room never felt properly warm.
The WiFi in our room didn’t work. We were told someone would come to fix it, but no one ever did.
We booked last minute and our room faced a street overlooking a supermarket storage area and a building under construction. We understand the hotel may have been full, but it’s hard to justify charging a high rate for this type of room.
We also ordered dinner, which took over an hour to arrive. I had to go to reception to ask about it. When it finally came, the chicken burger was very poor quality and definitely not worth the price. After dinner, we called to have the tray collected and were told to leave it outside the room. The next day, the tray with the dirty dishes was still there.
The service overall was not particularly friendly. It felt like a large corporate hotel where the attention to detail and personal touch you find in smaller properties is missing.
On a positive note, the restaurant has beautiful views and the breakfast was decent. There were a few Mediterranean-style options, although most dishes were quite heavy, such as chicken curry and similar plates.
Overall, for the price paid, the experience was quite disappointing. My recommendation would be to focus on improving service quality and staff attentiveness. There seemed to be plenty of staff, yet the service fell short of expectations.
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Top rated by guests
8.7Excellent
(183 Ratings)
"it is located just 2mins aways from all the best tourist points, the staff was super good, always helpful, the rooms were clean, and the breakfast was soo tasty, we enjoyed the balcony view, it feels ..."
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