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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
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1 / 10
Was scammed by this property
We arrived for checkin. Security guard wouldn’t let us in building without having the apartment number. I tried calling the property 3 times. Recorded message saying to call later. Tried emailing the property. They said they were there to meet us and gave us an apartment number, which proved to be non-existent. We entered the building and were followed around by 2 men who denied being the rental agents and pretended not to speak English or French. We were then told to call a WhatsApp #. A woman answered and said there was a serious electrical problem in the unit and we couldn’t stay. She refused to give us the real apartment #. As we were speaking with her, we were still receiving emails to say that they were there to meet us. Then they tried to say we weren’t there. We went to the hotel next door to see if they had any rooms. They were full but recommended an apartment next door for double the price. Turned out to be the same rental agent who followed us, and indeed spoke English and French. We were left on the street with nowhere to stay and all other hotels booked. I am also left with large cell phone roaming fees for calling them (before they gave me WhatsApp #). I think we were bumped out so they could get more money in a high demand market.
Nada no me gustó nada, es más me obligaron ha aceptar que todo estaba bien o me hubieran echado a la calle con mi familia cuando el problema fue del anfitrión que puso fotografías del alojamiento que no eran reales. Me dieron un apartamento más pequeño con problemas en el calentador de agua no había lavadora y si pone que tienen lavadora en el alojamiento propia dentro del apartamento!! También dicen que tienen 3 camas y no es así solo hay una cama y un sofá esquinera en forma de L.... mis hijos tuvieron que dormir en un sofá que no entraban!!! Supuestamente había 1 cama extra grande mas una cama al lado en el dormitorio (no existía) y un sofá cama que tampoco existía.... después de estar 7 horas quejándome sin hacerme caso por WhatsApp... vino la dueña al apartamento a decirme que me fuera si no aceptaba en booking que todo estaba bien... me dijo que me lavaría la ropa secaría plancharía y doblaría todos los días (al no tener lavadora en el alojamiento) ... y no fue así tengo pruebas y fotografías de todo esto también tengo vidios donde se puede ver que nada de lo que "venden" es cierto. Es una estafa enorme fueron unas vacaciones DESASTROSAS!! Es una vergüenza que esto ocurra que por ser turistas te vacilen de esta manera y te engañen osea ahora que ya estoy en España puedo hablar sin tapujos puedo hablar sin el miedo al tener que irme a la calle con mi mujer y mis dos hijos de 2 y 9 años qué fué lo que me obligó la señora la dueña del alojamiento, osea ya me da igual porque mis vacaciones ya pasaron y no pude disfrutar de lo que contrate pero espero que el que lea esto y quiera alquilar este alojamiento sepa que lo que se anuncia osea lo que te ofrecen desde booking no es lo que te dan al llegar.
Supuestamente había 3 camas
1 grande mas otra grande dentro de la habitación más un sofá cama mas una lavadora mas una nevera con congelador grande en resumen, lo que pone en la publicación.
Pues como ya dije en lo que si me gustó... NO HAY NADA QUE ME GUSTASE!
1º te ofrecen antes de reservar un alojamiento, o sea un apartamento con unas características como por ejemplo una nevera grande como de una casa no como de un Hotel que es la que había también te ofrecen una lavadora inexistente en el apartamento que yo estuve, también te ofrecen tres camas, ya que yo iba con mis dos hijos y mi mujer y solo había una cama lo más parecido a una cama supletoria era un sofá que no se hacía cama y era un sofá en forma de L...
2º cuando reclamas y les dices que te cambien la habitación o sea el apartamento por el mismo del que vistes y reservaste y pagaste con tu dinero antes de estar ahí te dicen que no tienen más... "esto es ajo y agua" o te aguantas y te quedas y aceptas que todo está bien para que ellos cobren su dinero o te vas a la calle con 50 grados de calor con tu familia a esperar que booking te reembolse tu dinero (de 7 a 10 días) osea que si te pasa como ami que no dispones de más dinero porque llevas años planeando un viaje y ahorrando dinero.... te toca quedarte y aguantarte y lavar tu propia ropa a mano al igual que comprar un ventilador porque el aire del salón no funciona... también tienes que intentar dormir con tus hijos en la misma cama porque el sofá no es una cama es un sofá más duro que las piedras que no es algo que yo contraté... también añado que tienen posibilidad de contratar una cuna gratis para tu bebé te dicen que sí y después no te la dan o se hacen los que "no entienden el idioma aún así usando el traductor de google"
3º el termo de agua de la ducha, cuando intenta rellenarse después de haberte bañado gotea hasta formar un charco que, por ejemplo, mi hijo de dos años, se cayó varias veces ya que el suelo es blanco y el agua no se aprecia simple vista
4º la nevera es una nevera de tamaño de habitación de Hotel...
Parking is not specified as an available amenity at Appartement 1 chambre à Gueliz Confort et piscine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Appartement 1 chambre à Gueliz Confort et piscine. Enjoy the water!
Is Appartement 1 chambre à Gueliz Confort et piscine pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement 1 chambre à Gueliz Confort et piscine?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Marrakesh
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartement 1 chambre à Gueliz Confort et piscine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Appartement 1 chambre à Gueliz Confort et piscine. Enjoy the water!
Is Appartement 1 chambre à Gueliz Confort et piscine pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement 1 chambre à Gueliz Confort et piscine?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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