The Westerly At Hilton Aruba Caribbean Resort

Had the best 8 night stay at the westerly! The entire staff was super friendly & helpful. Everything was clean & really nice. The resort is directly on the beach so that was awesome & we had a good view from our room (ocean view)! There was so much to do directly across the street from the resort so that was convenient as well. And the waiters on the beach were the best! Will definitely stay here again!

Staying at the Westerly made our Aruba experience unforgettable for sure. The staff is amazing and super accommodating and from what I saw throughout the rest of the resort the same could be said outside the Westerly tower. The new tower is gorgeous inside and out. We stayed in the king swim up room and were positioned in the middle on the pool side of resort and it was heavenly and convenient. Walk out straight to a pool shared by I believe 8 other rooms still felt as if it were our personal pool. Even though there were other guests we only shared the pool once with our neighbor for all of 30min of the many hours my wife I spent using it. I was concerned I would miss being higher up for the beach and resort views but all that was forgotten about spending the week walking from our room straight into cooling off from the beach or off resort adventure. We didn’t add any meal plans as my wife and I aren’t huge eaters but upon arriving to check in we were informed that we could add on the Terrace on 10 rooftop access with full service breakfast bar and menu served lunches with all you can drink specialty drinks and beers. The food was Amazing especially the lunches that were beautifully prepared and presented. No dinner service but they serve amazing small bites while having drinks during sunsets. The Staff on the Terrace were incredible. Ishaq, Cindy, Zionn, and Remee made the rooftop experience a one of a kind. Hilton is a beautiful resort! Concierge Robert, amazing.

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The concierge didn’t work as planned. Every time we call from our room for some kind of service they never picked up the phone. They were nice people, just never available. We were there within the first two weeks they opened so perhaps that was the issue. Room service was terrible. Not the actual service but the food. Shrimp was hard like a rock (as it if was cooked and then warmed up again before serving so it was actually a rock), they forgot condiments but the room service attendants were very nice actually. The people who worked in the reception were useless. Housekeeping was great! The lady who took care of our room did a fantastic job. We had a swim out pool in our bedroom and the construction next door at Riu truly made it awful for a westerly because you hear machines all day in the pool. I know that’s out of their control but just putting it out there. We won’t be going back to Westerly or recommend it to anyone because it didn’t feel like Aruba’s happy island environment, but we will definitely be back to one of our favorite places that I can actually recommend like The Ritz, The Hyatt or even Riu thag is getting a renovation now.