Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
1 / 10
The host cancelled last minute on us and we have not received our money back , I have also reached out several times to
The host cancelled last minute on us and we have not received our money back , I have also reached out several times to booking.com all to no avail.
9 / 10
Great apartment and a great location.
The location is good and very central. Only a short walk from the station.
The entry buzzer to the property is quite worn and difficult to know what to press.
1 / 10
Misleading Listing – Very Disappointing
Nothing, unfortunately. The property did not meet the expectations set by the listing or reviews. Between the misleading parking information, poor cleanliness, confusing check-in process, and overall tired condition of the apartment, there was nothing about the stay that stood out as a positive.
I booked this apartment for myself and two friends based on the glowing reviews, expecting a comfortable, high-quality stay. Instead, it was one of the most disappointing places I've ever booked.
From the beginning, it was frustrating. We were constantly having to message the host just to find out how to access the property, where the keys were, and what the entry code was. After a long journey, the last thing you want is to be chasing basic check-in information.
To make matters worse, the listing advertised free parking, which is simply not true. There is no free parking provided by the property, you have to pay to park around the building. This was misleading and resulted in unexpected extra costs.
When we finally got inside, it was immediately obvious that the apartment had not been properly prepared for new guests. There was old food left in the fridge, dirty dishes still sitting in the dishwasher, and someone else's clothes left in the washing machine. It genuinely felt as though the previous guests had just walked out and no one had bothered to clean or inspect the property.
The apartment itself looked nothing like the impression given by the reviews. The furniture was old, heavily worn, and tired, and the whole place felt neglected and poorly maintained. It certainly wasn't the standard we had paid for.
The accommodation was so disappointing that we hardly spent any time there. We deliberately stayed out for much of our trip because we simply didn't want to be in the apartment, despite having paid to stay there.
Overall, this property was misleading, poorly maintained, and nowhere near the standard advertised. I honestly don't understand how it has so many positive reviews. I would not recommend it, and I certainly wouldn't stay here again.
7 / 10
It served our purpose. But lots of improvements needed.
On first view it looked lovely and just what we were looking for.
Luxury in this case was only skin deep. Firstly and most upsetting was the human fingernail that was left on the small coffee table next to the settee. The fact that in our en-suite room there were two small hand towels and not larger towel between two of us for 2 days !! The mattress on our bed had a topper on it that is falling apart. The double wardrobe mirrors were filthy, we were going to clean them but decided against it, so it can still be seen. The tea towel in the kitchenette was used and wet and stained. The washing still being washed was a bit surreal, although the owner did ask if it was a problem, when in truth it actually wasn’t. Some of the crockery , ie dishes and cups had not been properly cleaned.
The location is good and very central. Only a short walk from the station.
The entry buzzer to the property is quite worn and difficult to know what to press.
7 / 10Good·Jul 2026
On first view it looked lovely and just what we were looking for.
Luxury in this case was only skin deep. Firstly and most upsetting was the human fingernail that was left on the small coffee table next to the settee. The fact that in our en-suite room there were two small hand towels and not larger towel between two of us for 2 days !! The mattress on our bed had a topper on it that is falling apart. The double wardrobe mirrors were filthy, we were going to clean them but decided against it, so it can still be seen. The tea towel in the kitchenette was used and wet and stained. The washing still being washed was a bit surreal, although the owner did ask if it was a problem, when in truth it actually wasn’t. Some of the crockery , ie dishes and cups had not been properly cleaned.
10 / 10Outstanding·Jul 2026
Clean spacious all the facailities we needed. Quite location near to the town
All fine
10 / 10Outstanding·Jun 2026
Brilliant place and very patient host. Highly recommend!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxury 2-Bed Apt - Heart of Bham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxury 2-Bed Apt - Heart of Bham pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Luxury 2-Bed Apt - Heart of Bham?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Birmingham
Ratings and reviews
8.2 / 10
Excellent(29 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
The location is good and very central. Only a short walk from the station.
The entry buzzer to the property is quite worn and difficult to know what to press.
7 / 10Good·Jul 2026
On first view it looked lovely and just what we were looking for.
Luxury in this case was only skin deep. Firstly and most upsetting was the human fingernail that was left on the small coffee table next to the settee. The fact that in our en-suite room there were two small hand towels and not larger towel between two of us for 2 days !! The mattress on our bed had a topper on it that is falling apart. The double wardrobe mirrors were filthy, we were going to clean them but decided against it, so it can still be seen. The tea towel in the kitchenette was used and wet and stained. The washing still being washed was a bit surreal, although the owner did ask if it was a problem, when in truth it actually wasn’t. Some of the crockery , ie dishes and cups had not been properly cleaned.
10 / 10Outstanding·Jul 2026
Clean spacious all the facailities we needed. Quite location near to the town
All fine
10 / 10Outstanding·Jun 2026
Brilliant place and very patient host. Highly recommend!
nothing.
$$$$
Top rated by guests
8.2Excellent
(29 Ratings)
"Clean spacious all the facailities we needed. Quite location near to the town"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Birmingham
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxury 2-Bed Apt - Heart of Bham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxury 2-Bed Apt - Heart of Bham pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Luxury 2-Bed Apt - Heart of Bham?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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