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Location
Reviews
3 / 10
For us personally, not a great place tomstau for the money.
To be honest not much. It was close to the centre that’s the only bonus
It smelt of weed. There were water stains on all the ceilings. Broken lamps in the bedrooms not fit for purpose,plugs broken. Shower leaking, damaged furniture, the rug was wet and washing was left in the washing machine. The welcome hallway was dirty and smelt of weed. The whole area for us was not great if honest
1 / 10
Hellish! Unbearably hot apartment we didn't stay overnight and had to leave for our own health!
Nothing - We liked nothing about the apartment. We couldn't stay for fear of heat stroke, and we got no refund - so a total waste of £90 - plus the extra cost to travel there, and our weekend ruined.
The only good thing about our wasted trip was we found a wonderful Lebanese restaurant in town and had a great meal. Other than that, it was truly the most awful experience and resulted in us leaving the apartment at 10.30pm to drive home, because the flat was SO extraordinarily hot that there was no way we could have slept there and the owners offered to do nothing at all to help. We cut our losses and escaped. We spend approximately one hour in the flat in total and that one hour was horrific. Full description below.
We weren't able to stay the night because the property was so incredibly hot that it was impossible to be in there with any level of comfort. We were there on a very hot weekend - I fully admit that it was unusually warm - but nevertheless, it was clear no one had been into the apartment to check if it was an acceptable temperature for humans! A good host would have gone out and bought a portable aircon unit, because it was SO hot in the flat it was dangerous! We arrived around 5pm, had cold showers and tried to let some air into the apartment, which had been sealed up for god knows how long, with sun coming into two huge, south facing floor to ceiling glass windows. The curtains were pulled but they weren't blackout so provided no resistance to the sun. One small tower fan was provided - but it was cheap and utterly useless. You had to be within about 5 cm of it to get any benefit. We moved the fan into the living room and huddled around it trying to stay cool, while the bedroom and bathroom remained like ovens. I touched the electric panel radiator in the bedroom and was convinced it was on because it was almost too hot to touch. Everything in the room was searing hot. We went out for dinner, hoping the apartment would cool down, and for some relief from the heat. Even though the evening was pleasantly cool, the flat was even hotter when we got back at around 9.45pm. We tried to cope but then decided to let the owners know we had to leave. They offered NO help whatsoever. They wrote one thing - 'oh I am sorry' - and then from that point on they didn't even look at my messages. I tried to ask for a refund for this total waste of a weekend but they refused. Weeks later, when I was still trying to ask for help from Booking.com (fail!), they responded to say that they did everything to make guests as comfortable as possible, including providing fans. This is a joke and a lie.
8 / 10
Nice location with access to everything Hemel Hempstead has to offer
Central location right in the middle of town, with access to numerous restaurants etc.
All the facilities needed for a self catering stay.
Communal staircase in need of updating as looked very tired.
10 / 10
Hosts were brilliant with communication apartment was clean and tidy and warm great stay
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