Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Locked out, uncleaned, broken toilet, and still waiting on my refund
I’ve used Booking.com for over 5 years across 40 countries and have never had to write a review like this. The positive reviews I saw on Booking made this an easy choice so I want to share what happened in case it helps the next guest.
Despite receiving confirmation and check-in instructions via email AND through the Booking.com chat, I arrived on check-in day in the pouring rain and couldn’t get through the gate. The entry code in my check-in instructions didn’t work. I texted, called, and emailed the owner and got no response. I had to call Evolve’s support team (the property management company), who eventually gave me a different code and finally got me inside.
Once in, it was clear the unit hadn’t been cleaned after the previous guests. The bed had clearly been slept in and left unmade, there was trash in the kitchen, used dish towels and sponges in the sink, and dirty towels and a bath rug thrown in the tub.
Despite this condition, I was prepared to make it work. I booked this stay because I was dealing with a medical condition and needed a quiet, clean, safe place to rest and recover for a few days. So an uncleaned room was something I was willing to deal with just so I could finally relax. Until I found the toilet tank lid off and the flush chain broken. The toilet couldn’t flush at all, and with it getting late, that was the deal breaker… I couldn’t stay.
I had to find a super last minute hotel later at night within my budget. The owner reached out about three hours later and was genuinely apologetic. She explained she never received a notification about my booking, so her cleaner was never scheduled.
Still, the stress and anxiety this added during an already difficult time was a lot to handle.
I don’t know where the disconnect happened between Booking.com, Evolve, and the owner, but something in that process failed, and I was the one left standing outside in the rain, scrambling to find a new place at the last second. Every guest who books this property through Booking.com should know that.
But what happened after is even worse. Evolve and the owner both confirmed a full refund because the property was unstayable. I sent Booking.com photos, screenshots, voicemails, and every message as proof. Their replies have been slow and read like careless AI templates.
10 days later, the only thing I’ve received is a $120 credit to my Booking.com account. That’s for a $700+ stay I couldn’t even spend a single night in. That’s how they repay a loyal customer of 5+ years.
I’m now disputing the charge with my credit card company and have to chase my own refund, which is one more exhausting thing to deal with on top of a hard medical situation I was already going through alone.
I am so disappointed all around.
10 / 10
Felt like home
Really nice and cozy great location the parking in the yard was real bonus
10 / 10
This was hands down the best booking experience I’ve ever had, and I cannot wait to book another stay here in the future
I had a great stay at this property. It is nice and cozy. Parking was super easy. The kitchen was well stocked with everything you could possibly need. The living room and bedroom were both super comfy and were great spots to hang out in. The neighborhood felt super safe and quiet as well.
The host was absolutely fantastic! She was incredibly responsive. We also loved the gift basket she left for us at the beginning of our stay. It is clear she truly care about her guests' experience.
Really nice and cozy great location the parking in the yard was real bonus
10 / 10Outstanding·Dec 2025
I had a great stay at this property. It is nice and cozy. Parking was super easy. The kitchen was well stocked with everything you could possibly need. The living room and bedroom were both super comfy and were great spots to hang out in. The neighborhood felt super safe and quiet as well.
The host was absolutely fantastic! She was incredibly responsive. We also loved the gift basket she left for us at the beginning of our stay. It is clear she truly care about her guests' experience.
Parking is not specified as an available amenity at Explore SoCal! Cozy Retreat Near Disney & Beaches. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Explore SoCal! Cozy Retreat Near Disney & Beaches pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Explore SoCal! Cozy Retreat Near Disney & Beaches?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
Map of Fountain Valley, CA
Ratings and reviews
7 / 10
Good(7 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
距離迪士尼加州園區只要10分鐘車程
民宿有些舊了!大門無法對中孔上鎖
另外地板有點髒髒的⋯⋯
浴室洗臉盆流速慢
10 / 10Outstanding·Aug 2026
Really nice and cozy great location the parking in the yard was real bonus
10 / 10Outstanding·Dec 2025
I had a great stay at this property. It is nice and cozy. Parking was super easy. The kitchen was well stocked with everything you could possibly need. The living room and bedroom were both super comfy and were great spots to hang out in. The neighborhood felt super safe and quiet as well.
The host was absolutely fantastic! She was incredibly responsive. We also loved the gift basket she left for us at the beginning of our stay. It is clear she truly care about her guests' experience.
N/A. Everything was perfect.
$$$$
7Good
(7 Ratings)
"Really nice and cozy great location the parking in the yard was real bonus"
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Fountain Valley, CA
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Explore SoCal! Cozy Retreat Near Disney & Beaches. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Explore SoCal! Cozy Retreat Near Disney & Beaches pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Explore SoCal! Cozy Retreat Near Disney & Beaches?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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