Great location -- apartment is really part of hotel and the hotel staff was lovely
2 / 10
Like staying at a '90's Motel 6 but with a Marriott price tag.
The only reason to book this particular unit is for the awesome location. The building is hit or miss on the units as best as I can tell from seeing in windows. The units on the front have a street or even glimpses of the ocean. The units on the back have a clear view of a dilapidated building that looks like a trash dump.
The only view was of an abandoned building being used as a trash dump. The windows and doors are old and do not seal. The A/C in each bedroom was so loud you can't sleep with it on. They issue you 2 old, worn out towels at the desk upon arrival, and you are only allowed to change them 2x per day. There are no hand towels. There are no washcloths. There are no kitchen towels or even paper towels. The toilet paper comes from a dispenser like a gas station. The linens are old and not very nice, think 1990's Motel 6 quality. If you think you're going to get sun by the pool--forget it. The pool is "captive" with 4 walls going up 4-5 levels creating the pool at the bottom of a "mine shaft" effect. The furniture is wooden sofa and chair, wooden dining table and chairs...not comfortable enough to sit on for extended periods. If you have to do remote work from here, the internet is spotty and there really is nowhere to setup a makeshift office. The room key is an actual metal key, but they attach it to a large hunk of wood like a gas station bathroom. I lost it or had it stolen because the wood is so big you cannot fit it into your pants pocket! I called Booking.com and got an apology but no further reassignment to more modern accommodations. For about $200 per night, there are just a few minimums that I expect, like have the A/C on prior to my arrival when it's 90F outside, plug in the refrigerator, include a bath mat, hand towels, etc.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Departamento Tortuga. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Departamento Tortuga. Enjoy the water!
Is Departamento Tortuga pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Departamento Tortuga?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Puerto Vallarta
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Beach access
Beach front
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Departamento Tortuga. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Departamento Tortuga. Enjoy the water!
Is Departamento Tortuga pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Departamento Tortuga?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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