Charm Beach Retreat

Chambre rénovée et joliment décorée, confortable. La fille de l'accueil est adorable, réactive aux demandes et communication super. Emplacement génial : la plage juste en face, station tram et bus également en face (15min pour aller en centre ville), café au coin de la rue topissime. Plutôt calme. Quartier calme également.

Deux choses qui m'ont dérangées : le bruit du frigo à côté du lit, et la lumière en continue (même la nuit) qui passe par la porte d'entrée. Attention à bien recevoir le code de la porte de la chambre (pas de clés) car la réception n'est pas ouverte non stop. A savoir : ménage uniquement sur demande. Chambre et SDB un peu petites mais suffisant juste pour y dormir. Les chambres donnent sur un palier extérieur, comme dans les motels américains.

We liked the location of the "hotel", the cleanliness of the room and the prompt and professional communication with Liola, who covers the reception desk and all administrative aspects of the property. The bed was wide and comfortable with a firm mattress and good quality (even if quite thick) pillows. The towels were snow-white and Alexandra changed them every time she cleaned the room. Their policy is to ask guests daily if they wish their room to be cleaned , so make sure that you discuss this aspect. The room seemed newly refurbished with a pleasant design in pastel colors and modern bronze fittings in the bathroom. There is a huge smart TV set opposite the bed, much too large for the width of the room, but we did not use it a lot. There is a small minibar in every room. The accommodation is a 5 minute walk from Albufereta beach a small but very nice beach with sunbeds and sun umbrellas (not very many) and a lot of free space for those who have their own gear. Charm Beach offers rental services for sun chairs and umbrellas, which is a very useful service for their guests. In the reception space, there is a coffee machine and a fridge, for common use. There is also still water to drink. We did not taste the coffee, so cannot say anything about its quality. Liola and Alexandra were very forthcoming, taking care of all the solvable issues and offering information regarding all things Alicante.

On Booking Charm Beach Retreat is listed under "hotels", which in our opinion it is not. Although in the detailed address there is a mention of "ground floor", the detailed description does not highlight that ALL rooms are only on the ground floor. In addition, the possibility to have "continental breakfast", a common kitchen as well as a "restaurant" are listed as available. There is no breakfast at all, we did not notice the common kitchen and restaurants are outside the property, in walking distance (which is good thing, of course). We reserved 2 Deluxe King size rooms described as having 16 sqm. The rooms we had seemed much smaller and it proved a real challenge to accommodate our cloths in the wardrobe and find some storage space for our 2 suitcases without tripping. There is also a mention about a "patio", but this is merely an exterior passage way which runs around the building. There is no space allocation per room (wouldn't be possible even if they wanted to create it, as this is the way leading to individual rooms), nor anything garden furniture or such to sit outside. Alexandra was very helpful and brought 2 chairs from the sitting area in the reception room and placed them beside one of our rooms. The bathroom is tiny, with very little space between the walk-in shower and the rest of the mandatory specific equipment. The noise is another aspect. There are several layers: the noise from Albufereta street, that is a large street, the one from some big electrical devices in the area that start periodically and last< bur least, that from fellow guests coming back or leaving from their rooms with our without big luggage. This is in no way any fault of the hosts. In fact, we complained about one of the neighbors that was having a loud argument in front of our room and Liola addressed it the following day.

Perfecto,todo está genial ,la atención,la ubicación es perfecta a tres minutos andando de la playa ,repetiré sin dudas

Dan muy buena atención por Whats App. Responden tus dudas, contestan con prácticamente nada de demora y suelen ser muy solícitos.

Las habitaciones están situadas en el bajo de un edificio, de tal manera que la puerta de la habitación da directamente a la zona común del edificio, solo rodeada por una verja. Da sensación de inseguridad. El precio es muy alto para tratarse de un alojamiento de estas características. La habitación es de tamaño muy pequeño y se oyen bastante los ruidos del exterior. Por la carretera adyacente pasan bastantes vehículos. La zona es muy oscura y lúgubre por la noche. Además hay dificultad para encontrar aparcamiento en la puerta y la zona recomendada para aparcar está muy en cuesta. No vimos al personal y no hay recepción 24 horas. De hecho, la franja de tiempo que el personal está allí presencialmente es limitada. Hay que pedir específicamente limpieza de la habitación.