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Nine Palms - Century City Luxury Apartment

7.9 / 10

Good(27 Ratings)

$$$$

Apartment in Cape Town

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

3 / 10

Disappointing

Location is the only aspect.

We check-in before 5pm; apartment not cleaned prior to check-in

10 / 10

I will love to come back again

Safe - clean - close to the town and mall

Was excellent

3 / 10

Cute apartment, poor management and horrible hygiene and cleanliness standards

The apartment itself is cute and looks like the photos online, the colors appear slightly brighter in the pictures than in reality, which I appreciated. The layout is generally functional, and there is enough space for a short stay, with a separate bedroom and kitchen area. The bed was comfortable enough, and the location in Century City is really convenient.

When I got in, the apartment had a strong unpleasant smell. The kitchen had dirty dishes left in the cupboards, the bathroom and floors dirty, there was visible dirt and hair throughout the space. The shower had mould, and the microwave was disgusting. I immediately messaged the host and a housekeeper was sent, but she arrived without proper cleaning supplies like a bucket, and the mop appeared unclean. I also asked for linen and towels to rotate, but was told through the housekeeper that extra towels are an additional charge R250 Or R350 with a clean, which felt unreasonable for a long stay. I ended up buying my own cleaning supplies to make the apartment usable. There is a washing machine and drying rack provided, but you are not allowed to hang clothes on the balcony, which made it difficult for anything to dry. She stopped responding to me, and at times I was speaking to her through the cleaner instead of receiving direct communication. There was also an issue with the power in the apartment. On one night into the morning, there was no electricity, and I messaged the host, the power was restored within minutes. There was no explanation or follow-up, which made the situation uncomfortable and unclear. After raising concerns with Booking.com, I received minimal resolution and was not moved to another property, despite requesting it. Following this, communication from the host became more reactive, which felt kinda harrassy given the earlier lack of responses. Additionally, the apartment size listed online is not accurate ,it is listed as 900+ sqft, which is not accurate as there is another property which it in the same complex and identical to this one and that one is listed as 580 sqft. It is advertised as significantly larger than it appears in reality, and the bedroom in particular is quite tight, I had to keep my luggage in the lounge/kitchen area, though there is a wardrobe in the bedroom itself.

5 / 10

Comfortable, but communication need to be improved.

Nice and comfortable apartment. Has everything you need.

Struggled to get check-in instructions. I wanted clarity before I left to the apartment on how check-in works, but struggled to get in contact with the host. Had to figure out things on my own once I got there.

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Nine Palms - Century City Luxury Apartment

Nine Palms - Century City Luxury Apartment Apartment in Cape Town

Nine Palms - Century City Luxury Apartment Apartment in Cape Town

Nine Palms - Century City Luxury Apartment Apartment in Cape Town

Nine Palms - Century City Luxury Apartment Apartment in Cape Town

Nine Palms - Century City Luxury Apartment Apartment in Cape Town

7.9Good

(27 Ratings)

"Safe - clean - close to the town and mall"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10

Good(27 Ratings)

Apartment in Cape Town

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Spacious Living

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Balcony/Terrace

WiFi/Internet

Family friendly

Accessible by lift

Contactless check-in/out

Cleaning products

Map of Cape Town

city location on map

Ratings and reviews

7.9 / 10

Good(27 Ratings)

100% verified reviews

10 / 10Outstanding·Jul 2026

Safe - clean - close to the town and mall

Was excellent

10 / 10Outstanding·Apr 2026

Neat and the Ambience is great

None

10 / 10Outstanding·Nov 2025

Nice, clean and cozy

Nothing

5 / 10·May 2026

Nice and comfortable apartment. Has everything you need.

Struggled to get check-in instructions. I wanted clarity before I left to the apartment on how check-in works, but struggled to get in contact with the host. Had to figure out things on my own once I got there.

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Nine Palms - Century City Luxury Apartment. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Nine Palms - Century City Luxury Apartment pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Nine Palms - Century City Luxury Apartment?

We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.

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