Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
2 / 10
Żenujący poziom obsługi, brud i kompletne lekceważenie gości. Zdecydowanie odradzam!
Żenujący poziom obsługi, brud i lekceważenie gości. Zdecydowanie odradzam!
Pobyt 7–11 października 2026 r., 2 dorosłych i 2 dzieci. Apartament typu Deluxe zdecydowanie nie spełnił oczekiwań.
Czystość: na zewnętrznej stronie muszli klozetowej znajdowały się zaschnięte strugi moczu. Do tego brudne naczynia, pojemnik z zaschniętym cukrem (samego cukru brak) i niedziałające oświetlenie nad blatem kuchennym. Trudno mówić o należytym przygotowaniu apartamentu dla gości, zwłaszcza rodziny z dziećmi.
Internet: mimo deklarowanego w ofercie bezpłatnego Wi-Fi, przez cały pobyt nie mieliśmy dostępu do internetu. Obsługa podała nazwę nieistniejącej sieci i błędne hasło, a potem wielokrotnie sugerowała reset routera, choć wykonaliśmy go już kilka razy. Internet był mi niezbędny do pracy, więc usterka nie była błahostką.
Reakcja obsługi: zgłoszenie wysłaliśmy 7 października. Obiecano kontakt po rozmowie z właścicielem, lecz przez ponad dobę nikt się nie odezwał. Musiałem sam ponawiać zgłoszenie. Technik miał przyjść 9 października między 9:00 a 9:30, a dopiero o 9:45 poinformowano nas, że będzie później. Ostatecznie zabrał router, a internetu nie przywrócono.
Rekompensata? Dwie godziny późniejszego wymeldowania, do 12:00, za kilka dni bez usługi, za którą zapłaciliśmy! Gdy zwróciłem uwagę na nieadekwatność tej propozycji, obsługa odpisała: „to nie nasza wina że akurat na Pana pobycie jest z nim problem”. Po mojej ostatniej wiadomości nie było już żadnego kontaktu ani skutecznego rozwiązania.
Awarie się zdarzają, ale brud, nieprzygotowany apartament, opieszałość, zrzucanie odpowiedzialności i pozorna rekompensata to standard obsługi poniżej wszelkiej krytyki. Nie polecam Royal Aparts.
10 / 10
Wracamy mega zadowoleni
Praktycznie wszystko,a przede wszystkim cieplutko nie było żadnej oszczędności w tej kwestii a w zimę to bardzo ważne aby wrócić do ciepłego pokoju
Yes, parking is listed as an amenity at Apartamenty pod Reglami by Royal Aparts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamenty pod Reglami by Royal Aparts pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartamenty pod Reglami by Royal Aparts?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wifi/internet.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Lower Silesian Voivodeship
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Apartamenty pod Reglami by Royal Aparts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamenty pod Reglami by Royal Aparts pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartamenty pod Reglami by Royal Aparts?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wifi/internet.
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