Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
Terrifying
The hotel was a complete disaster.
I was completely shocked when I entered the room and realized it looked nothing like the photos. As I began to inspect the hotel, the first thing I noticed was mold on the cleaning supplies. The room was extremely small even by Japanese standards—having stayed at another hotel in Japan before, I can say this with certainty.
The showerhead was leaking, and instead of replacing it, they had wrapped it with tape. How good can a room be if they won't even spend $5 to fix a leaking showerhead? The bed and sheets were damp, clearly made before they had fully dried. There was a washing machine placed right in front of my door, so the door couldn't even open completely. Even if I wanted to do laundry, there was nowhere to hang my clothes; there were only 5 hangers in the room, showing how they cheaped out on every detail.
When I messaged the owner for check-in, they emailed me a long list of rules and things to watch out for, which initially made me think the hotel was clean and well-managed. I couldn't have been more wrong. Being homeless on the street would have been better than staying at this hotel. Since it was raining during my stay in Japan and there was nowhere inside to dry my socks, I had to put them outside to dry. That's how inadequate the room was.
Just as I started thinking the owner wasn't completely normal, I received an email: someone was smoking around the hotel, and the owner was offering a 3,000 yen reward to whoever found out who it was. This completely terrified me. I never expected to encounter something like this in Japan.
I strongly advise against staying here. I paid over $500 for 10 days because my trip was last-minute. There are many other issues, but I can't even remember them all. If you want to feel unsafe, scared, and uncomfortable, feel free to book this hotel.
7 / 10
Absolutely fine for what I needed it for for a 3-week stay.
Cheap, affordable, really what it says on the tin. No hygeine concerns, had everything one needed for a simple room.
TV was impossible to plug in, but I didn't really care. I also felt like the 4pm check-in time was a little late considering I didn't know about it until shortly before arriving.
6 / 10
it is good for max of 2 days until you find somewhere else with same value of money paid .
quiteness - their name is true about what they are offering ..... nothing more ,nothing less.
If I had had the chance to change after the first day , I would have done that.but we stuck with the payment. i stayed 17 days they never change the linen, or offer to clean the room . plus the drain in the bathroom very smily and has an odor coming out of it. i reported and they came to inspect .... nothing happened .... I was hoping they give a break......
2 / 10
Very rude and dishonest hosts!
The hosts were very rude!! They sent multiple emails before my arrival stating that I would not be allowed in if I did not follow the rules (once was enough). They sent me the door code but then changed it before I arrived.
(33yr old male, american, black)
There was a claim that I would be refunded if my guest never entered. She never entered due to how uncomfortable the hosts made us both and how incredibly rude they were. I was not refunded.
Upon arrival they still would not let me in and then they decided to harass the person who I said would stand outside and wait for me to drop off my stuff which lead to an unnecessary argument and me yelling at the person talking through the camera. Eventually I was let in after they asked if they person would be entering and I said no (which was what I said many times before including through email)
They used their "rules" as a threat and even when I said I would follow those rules they still made a scene before letting me enter.
I have stayed in many countries including Japan multiple times, and I have never been treated so poorly as I was with "Betterthanoutside".
The room itself was fine, but I did not trust the hosts after the initial interactions. I did not feel comfortable staying there.
Cheap, affordable, really what it says on the tin. No hygeine concerns, had everything one needed for a simple room.
TV was impossible to plug in, but I didn't really care. I also felt like the 4pm check-in time was a little late considering I didn't know about it until shortly before arriving.
7 / 10Good·Aug 2026
キッチン用品、キッチン周りが綺麗だった
隣が少しうるさかった
換気扇の効きが若干弱い
8 / 10Excellent·Jul 2026
The location for me was convenient. I like walking so there was no problem
The window are old needals to be replaced.
6 / 10Average·Aug 2026
quiteness - their name is true about what they are offering ..... nothing more ,nothing less.
If I had had the chance to change after the first day , I would have done that.but we stuck with the payment. i stayed 17 days they never change the linen, or offer to clean the room . plus the drain in the bathroom very smily and has an odor coming out of it. i reported and they came to inspect .... nothing happened .... I was hoping they give a break......
Parking is not specified as an available amenity at Better Than Outside 12 min Shibuya by train. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Better Than Outside 12 min Shibuya by train pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Better Than Outside 12 min Shibuya by train?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Japan
Ratings and reviews
6.2 / 10
Average(128 Ratings)
100% verified reviews
7 / 10Good·Aug 2026
Cheap, affordable, really what it says on the tin. No hygeine concerns, had everything one needed for a simple room.
TV was impossible to plug in, but I didn't really care. I also felt like the 4pm check-in time was a little late considering I didn't know about it until shortly before arriving.
7 / 10Good·Aug 2026
キッチン用品、キッチン周りが綺麗だった
隣が少しうるさかった
換気扇の効きが若干弱い
8 / 10Excellent·Jul 2026
The location for me was convenient. I like walking so there was no problem
The window are old needals to be replaced.
6 / 10Average·Aug 2026
quiteness - their name is true about what they are offering ..... nothing more ,nothing less.
If I had had the chance to change after the first day , I would have done that.but we stuck with the payment. i stayed 17 days they never change the linen, or offer to clean the room . plus the drain in the bathroom very smily and has an odor coming out of it. i reported and they came to inspect .... nothing happened .... I was hoping they give a break......
$$$$
6.2Average
(128 Ratings)
"Price is reasonable and affordable, the facility for one person can live comfortable with every necessity"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Japan
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Better Than Outside 12 min Shibuya by train. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Better Than Outside 12 min Shibuya by train pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Better Than Outside 12 min Shibuya by train?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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