Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
10 / 10
Best for staycation!
Everything was provided. Like spices, laundry detergents and games. Property was clean as well.
Nothing. Eveything is perfect.
10 / 10
Very clean, mattresses was very comfy and relaxing.
Ugo’s place exceeded our expectations in every way. The home was spotless, beautifully maintained, and exactly as described. Every detail was thoughtfully prepared, making our stay comfortable and stress-free from start to finish. Ugo was an outstanding host—friendly, responsive, and genuinely committed to ensuring we had an excellent experience throughout. This was a refined and memorable stay, and we would absolutely return.
1 / 10
DO NOT BOOK THE BASEMENT SUITE. (He has it listed as a HOUSE)
Just updates all the wrong information on ur listing man.
Stop lying
1. Property Discription.
The probably listing clearly listed as a HOUSE when its a Basement. 2 bedroom HOUSE: 2 bedroom/w Beds, (Livingroom 1 having 1 sofa bed) & then (Livingroom 2 have another 1 sofa bed)
Then under that it clearly say:
"2 Sofa Beds:Variable Size"
"2 Large double beds: 60-70 inch"
2. Supplies Provided
The kitchen & washroom was supplied with 1 Toilet Paper Roll, Shampoo, Body Wash Hand Soap.
I had to request: Dishwasher Soap, Dishsoap, more Toliet paper roll and pillows
Which he provided within 12 hours
3. Communication
Owner wrote i asked for resupplies on the 3rd day of a 4 night stay. (My official booking, 25th to 29th)
Our text history says.
On June 25th 11:02AM. ME: "i want to cancel for the basement, would u be able to etransfer me the money to me today?." (Because the information in his listing isn't whats actually provided)
On June 26th @ 3:11AM, ME: "So you just decided to not reply to a tenant on your property?"
& begain telling him that there no clean dishes, dish/dishwasher soap, only had 1 toliet paper roll.
On June 26th @ 3:32AM: He finally responds, "Very sorry, I am seeing your message now"
(My Stay was for June 25th to 29th)
4. Cleanliness.
The owner said in the reply to my comment that the state of the dishwasher, cabinet items lack of supplies was not reported during my stay.
On june 26th @ 8:21AM Owner: "Please , text me what is lacking in the house . Thanks"
June 26th @ 8:24AM, ME: "Toilet paper, preferably plastic cups and spoons because no one trust the dishes here after smelling them"
June 26TH @ 8:24AM, ME: "Pillows for the 3rd bed and apparently a 4th bed that i dont see"
June 25th @ 8:25AM, Owner: The sofa bed has pillows already when you open it out
June 25th @ 8:27 AM, Owner: The couch cushions when you stretch it out turns to pillows.
Beware when booking this property.
The booking tells you its a 2 bedroom HOUSE but in reality its a 2 bedroom basement suite with 2 beds and only 1 sofa bed. NOT 2 AS LISTED.
When i brought it up, his response was that the sofa bed sleep 2 people.(He should list it as 1 sofa bed that sleeps 2) but instead he lists it as 2 separate sofa beds to boost bookings. (Which is predatory practice)
Beware of the Sofa bed, the mattress in it is so thin that the bars underneath just jam into your back and you wake up with back pain. (If you can fall sleep)
When i ask for some pillows for singular sofa bed. He told me that i was suppose to use the back sofa cushion or the 2 tiny square pillows.(He did supply pillows after saying how ridiculous that sounded)
They'll charge you a cleaning fee for the basement suite but seems like they don't even get it cleaned.
When i opened up the dishwasher it still had dirty dishes inside it along with a horrible molding smell coming from it like no one actually cleaned anything and theyve been in there for months.. The dishes in the cabinet had the same faint smell in them so I didn't trust any of the dishes.
They only stocked the basement suite with 1 toilet paper roll for 4 occupant, zero dishwasher or dish soap, no real pillows for the singular sofa bed.
5 hours before my official check, i asked for a same day refund due to his false advertising at which point he stopped responding for 36 hour.
Although the owned was very responsive when i came to needing more supplies and quick with the delivery(mid visit).
He is very respectful when communicating as well
The owner did supply me with 20% discount after i mention my concerns and dissatisfaction with his BASEMENT SUITE.(it honestly doesn't feel like much after waking up with back pain due to the Sofa beds bars just jamming into your back)
It was very cramped with 4 adults in that Basement Suite. The kitchen and living room is the size of the 2 bedrooms combined..
10 / 10
It was a great and enjoyable stay with an amazing manager
I like the apartment environment, the neighborhood, and the Hotspot for various activities and necessities. The rooms were cozy with and comfortable. Very clean, organized and wonderful furniture. The kitchen, the bedroom and sitting room were of great standards. It was like a home in Calgary. The owner was nice and caring.
I can't think of anything that falls out of my liking. We were well treated.
Everything was provided. Like spices, laundry detergents and games. Property was clean as well.
Nothing. Eveything is perfect.
10 / 10Outstanding·Jul 2026
Ugo’s place exceeded our expectations in every way. The home was spotless, beautifully maintained, and exactly as described. Every detail was thoughtfully prepared, making our stay comfortable and stress-free from start to finish. Ugo was an outstanding host—friendly, responsive, and genuinely committed to ensuring we had an excellent experience throughout. This was a refined and memorable stay, and we would absolutely return.
10 / 10Outstanding·Jun 2026
I like the apartment environment, the neighborhood, and the Hotspot for various activities and necessities. The rooms were cozy with and comfortable. Very clean, organized and wonderful furniture. The kitchen, the bedroom and sitting room were of great standards. It was like a home in Calgary. The owner was nice and caring.
I can't think of anything that falls out of my liking. We were well treated.
10 / 10Outstanding·Jun 2026
Great communication with host. Location was in a great spot and host answered all my questions with respect to security and closeness to amenities.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Relax in Comfort, AC, YYC, CrossIron Mills, Banff. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Relax in Comfort, AC, YYC, CrossIron Mills, Banff pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Relax in Comfort, AC, YYC, CrossIron Mills, Banff?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Garden
Family friendly
Cleaning products
Map of Calgary
Ratings and reviews
6 / 10
Average(11 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
Everything was provided. Like spices, laundry detergents and games. Property was clean as well.
Nothing. Eveything is perfect.
10 / 10Outstanding·Jul 2026
Ugo’s place exceeded our expectations in every way. The home was spotless, beautifully maintained, and exactly as described. Every detail was thoughtfully prepared, making our stay comfortable and stress-free from start to finish. Ugo was an outstanding host—friendly, responsive, and genuinely committed to ensuring we had an excellent experience throughout. This was a refined and memorable stay, and we would absolutely return.
10 / 10Outstanding·Jun 2026
I like the apartment environment, the neighborhood, and the Hotspot for various activities and necessities. The rooms were cozy with and comfortable. Very clean, organized and wonderful furniture. The kitchen, the bedroom and sitting room were of great standards. It was like a home in Calgary. The owner was nice and caring.
I can't think of anything that falls out of my liking. We were well treated.
10 / 10Outstanding·Jun 2026
Great communication with host. Location was in a great spot and host answered all my questions with respect to security and closeness to amenities.
$$$$
6Average
(11 Ratings)
"Everything was provided. Like spices, laundry detergents and games. Property was clean as well."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Calgary
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Garden
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Relax in Comfort, AC, YYC, CrossIron Mills, Banff. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Relax in Comfort, AC, YYC, CrossIron Mills, Banff pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Relax in Comfort, AC, YYC, CrossIron Mills, Banff?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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