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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
10 / 10
C était formidable ❤️❤️❤️
Secteur Calme… juste à coté de la plage.
J ai tt aimé
1 / 10
Experiencia lamentable y frustrante. NO RESERVAR
Nuestra experiencia fue muy mala desde el principio.
Para empezar, fue imposible encontrar la oficina donde recoger las llaves. Introducíamos la dirección facilitada en Google Maps y nos llevaba a un lugar donde no había ninguna oficina. Estuvimos más de media hora dando vueltas por Empuriabrava hasta que finalmente conseguimos encontrarla. Durante todo ese tiempo estuve escribiendo por WhatsApp para pedir ayuda, pero la única respuesta que recibía era que volvieran a enviarme la misma dirección, que precisamente era la que nos llevaba al sitio equivocado.
Al llegar a la oficina, el ambiente ya transmitía una mala organización. Había varios clientes quejándose, los trabajadores parecían descoordinados, se interrumpían unos a otros mientras atendían a los clientes y el trato no era especialmente agradable. Cuando llegó mi turno, la propia trabajadora empezó a quejarse delante de mí de la clienta anterior porque estaba hablado mal de la empresa. Personalmente, creo que ese tipo de comentarios no deberían hacerse delante de otros clientes.
Recogimos las llaves y nos dirigimos al apartamento pensando que, por fin, todo estaba solucionado. Sin embargo, al entrar nos encontramos con que el apartamento ni siquiera había sido limpiado. Las camas estaban sin hacer y con la ropa de cama usada, había toallas sucias tiradas por el suelo, la mesa estaba sucia... En definitiva, era evidente que nadie había pasado a preparar el alojamiento para nuestra llegada. Curiosamente, era exactamente el mismo problema del que se estaba quejando la clienta que iba delante de mí en la oficina.
Volví inmediatamente a reclamar. Eran aproximadamente las 18:50 y me dijeron que enviarían al equipo de limpieza, pero que no sabían decirme cuándo porque habían tenido "un fallo en el sistema". La empleada me comentó que ella terminaba su jornada a las 19:00 y que se marchaba, por lo que no podía darme más información.
A las 19:15 escribí al teléfono de guardia por WhatsApp.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at WELCS APARTAMENTO 271 EMP cerca de la playa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is WELCS APARTAMENTO 271 EMP cerca de la playa pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WELCS APARTAMENTO 271 EMP cerca de la playa?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Alt Empordà
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at WELCS APARTAMENTO 271 EMP cerca de la playa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is WELCS APARTAMENTO 271 EMP cerca de la playa pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WELCS APARTAMENTO 271 EMP cerca de la playa?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
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