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Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Location
Reviews
1 / 10
worst experience ever, DO NOT BOOK THIS APARTMENT UNLESS YOU WANT TO HAVE YOUR VACATION RUINED.
he did not show up, I called the number that's provided on the website and a lady from UK responded telling me that there's no apartment and she has no idea what I'm talking about. spent 6 hours on the phone with customer service until I was exhausted of them hanging up the calls, spoke to about 7 or 8 indian reps. they tried to offer me another accommodation that was 15km away from the original location which I refused then offered me another one that was located in Golden Sands but not pet friendly and the lady from customer support told me "do something with the dog" which of course I refused. spent about 130E on gas and drove more than 550km to get to Varna and get scammed by Booking.com and this property. tried to at least get back my gas money back, they treated me like it's my fault not theirs, asked me to just go ahead and reach out to a lawyer and sue if I want.
Edit: After the last call on 29.04.2026, when I was telling the indian customer representative that I'm tired and I've been "fighting" for 6 hours in order to get into the apartment or get a replacement apartment with the same facilities in the same area he threw 10E credit into my account.
thanks booking.com and Golden Escape for ruining my vacation and wasting my money
3 / 10
Da evitare.
La posizione a 5 minuti a piedi dalla spiaggia.
Macchinetta del caffè con capsule incluse.
Il letto è scomodissimo, le molle del materasso ci hanno distrutto la schiena dopo la prima notte. Le altre 2 notti abbiamo dormito in 3 sul divano letto anch’esso scomodo, ma meglio del letto.
Il tubo di scarico del lavandino nel bagno è bucato e gocciola a terra ogni volta che si apre il rubinetto.
La pressione dell’acqua della doccia è molto bassa.
Solo un rotolo di carta igienica, niente fazzoletti e pochissimo sapone per le mani.
La porta d’ingresso ha una serratura molto poco sicura.
Non c’è parcheggio. Il contatto della struttura mi ha detto che è possibile parcheggiare nelle vicinanze con 10 leva al giorno, ma non conosceva il posto e non l’ho trovato. Non ho trovato nessun parcheggio libero a nessun prezzo, erano tutti pieni. A quel punto, mi ha detto di poter parcheggiare nel cortile interno senza problemi (gratis), cercando non lasciare l’auto davanti alle scale d’ingresso al palazzo. Il giorno dopo la mia auto è stata rimossa dal carro attrezzi, inizialmente non sapendo nemmeno dove fosse o se fosse stata rubata. Il contatto mi ha dato la possibile posizione dell’auto ed era effettivamente lì, in cima alla collina, a 15 minuti a piedi dall’appartamento. Ho dovuto pagare 96 leva per riprenderla (90 leva per il carro attrezzi più 3 leva all'ora). Solo in quella zona ho trovato un parcheggio a 20 leva al giorno.
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