Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom
4.8 / 10
(7 Ratings)
$$$$
House in Johor Bahru
13 guests · 4 bedrooms · 4 baths
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Location
Reviews
1 / 10
will not suggested to anyone for the home stay for additional charges at the last mins.
I am extremely disappointed and utterly dissatisfied with the way this booking was handled. The entire experience was unacceptable and highly unprofessional.
We were informed by the host that the property required maintenance **just TWO HOURS before our scheduled check-in time**. Such ridiculously short notice left us with practically no time to make alternative arrangements and caused unnecessary stress and inconvenience to our group.
What made the situation even more outrageous was that the host offered us another unit but expected us to **PAY ADDITIONAL FEES simply because the replacement property was bigger than the one we originally booked**.
How is this even fair or reasonable? We did not request an upgrade, nor did we ask for a bigger property. There were only eight of us, and we had already booked and paid for accommodation that suited our needs. The host's maintenance issue was entirely beyond our control, yet we were expected to bear the additional costs for a problem that was not caused by us.
**Why should guests be penalised and forced to pay more because the host is unable to honour the original booking?**
If the original property was unavailable, the host should have taken full responsibility and provided a suitable alternative **AT NO ADDITIONAL COST**, rather than taking advantage of a last-minute situation to demand more money.
This experience reflects extremely poor planning, a complete lack of consideration for guests, and unacceptable customer service.
**I find this treatment absolutely unfair, irresponsible and unprofessional.** Guests should not have to suffer the consequences of the host's failure to provide the accommodation they booked.
I would strongly discourage others from booking with this host unless they are prepared to deal with unexpected last-minute changes and unreasonable additional charges.
**A truly disappointing experience, and certainly not the level of hospitality or professionalism anyone should expect.**
The host agreed to provide a full refund, we still had to bear the additional fees charged by the booking platform. This is extremely unfair, as the cancellation was entirely due to the host's circumstances and through no fault of our own. We should not be responsible for any financial loss arising from the host's inability to honour our confirmed booking.
5 / 10
Overall will not stay anymore
Not really
Not so clean
9 / 10
Overall, I am satisfied with the stay.
Spacious, comfortable, and clean. The house is exactly as shown in the pictures. An extra mattress, washing machine, and cooking utensils are provided. It feels just like staying at home.
The location is slightly far from areas to visit or tourist attractions.
Spacious, comfortable, and clean. The house is exactly as shown in the pictures. An extra mattress, washing machine, and cooking utensils are provided. It feels just like staying at home.
The location is slightly far from areas to visit or tourist attractions.
Yes, parking is listed as an amenity at Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom
4.8
(7 Ratings)
"Spacious, comfortable, and clean. The house is exactly as shown in the pictures. An extra mattress, washing machine, and cooking utensils are provided. It feels just like staying at home."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Family friendly
Map of Johor Bahru
Ratings and reviews
4.8 / 10
(7 Ratings)
100% verified reviews
9 / 10Outstanding·Jan 2026
Spacious, comfortable, and clean. The house is exactly as shown in the pictures. An extra mattress, washing machine, and cooking utensils are provided. It feels just like staying at home.
The location is slightly far from areas to visit or tourist attractions.
5 / 10·May 2026
Not really
Not so clean
$$$$
4.8
(7 Ratings)
"Spacious, comfortable, and clean. The house is exactly as shown in the pictures. An extra mattress, washing machine, and cooking utensils are provided. It feels just like staying at home."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Map of Johor Bahru
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Family friendly
FAQs
Is parking included with this house?
Yes, parking is listed as an amenity at Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mount austin AUSTIN CREST 12PAX 4bedroom 4bathroom?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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