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1 / 10
DO NOT BOOK
Nothing
DO NOT BOOK — One of the worst Airbnb experiences we have had
Our 3-night stay was an absolute nightmare and unfortunately had a significant impact on our holiday. I would strongly advise future guests to think twice before booking this property.
Several members of our group were repeatedly bitten by mosquitoes and other insects during the stay, and we were concerned about the possibility of bedbugs. The bites caused severe allergic reactions, with photos available as evidence. Some of us were so badly affected that we were unable to go out and enjoy activities we had planned during our trip.
The cleanliness and hygiene of the property were also extremely disappointing. The accommodation did not feel properly cleaned or maintained, and there were flies and other insects inside. There was also a strange, unpleasant smell and the lighting was extremely dull, making the place feel even more uncomfortable.
The sleeping arrangements were particularly poor. The mattresses were extremely thin and uncomfortable, and the pillows were terrible. We had very uncomfortable nights and barely got the quality of sleep you would expect when paying for accommodation on holiday. We requested additional pillows, but the host did not provide them.
I contacted the host during our stay to explain the problems, particularly the insects and our reactions to the bites, but the responses we received were extremely unhelpful and did not adequately address the situation. No mosquito spray or other meaningful solution was provided, so I had to purchase mosquito spray myself.
There were also safety concerns, particularly regarding the stair railing, which did not feel secure. I would be especially concerned about staying here with young children.
What was most disappointing was the apparent lack of care or urgency from the host despite us reporting these issues during our stay.
4 / 10
Maybe a lovely property for the cooler months, definitely not ideal in hot weather.
Beautiful setting, with lovely views. Peaceful location with cows and horses in nearby fields. Stunning sunrise with great views of the mountains. Not too far by car to the main attractions. Coffee pods provided.
The chalet is constructed mainly from wood, which understandably means it retains heat during hot weather. Unfortunately, during our stay the outside temperature reached around 40°C, and the inside of the property became unbearably hot. Even overnight, the temperature inside remained extremely high, making it almost impossible to sleep.
The fans provided were very small and ineffective. After our first sleepless night, and my asthmatic son struggling to breathe we contacted the host to ask whether additional fans could be provided. We were simply told that no extra fans were available. There was no attempt to offer an alternative solution or show any real concern for our situation. Instead, the conversation quickly moved on to asking us to move our car slightly further forward in the parking space so as not to inconvenience the neighbours, which felt dismissive given what we had raised.
The second night was no better. The ground-floor bedroom was only marginally cooler than the loft bedroom and living area, so four of the six of us tried sleeping together in the smallest bedroom in the hope it would be cooler, but it made very little difference.
By the final night we felt we had no choice but to leave the doors and windows open despite being in a rural location. As a result, several of us were badly bitten by insects. One of my daughter's bites became infected and required treatment with antibiotics.
The listing is also inaccurate regarding the sleeping arrangements. It states that the upstairs bedroom has one large double bed and one additional double bed, but there is only one double bed in that room.
I appreciate that no host can control the weather, but guests do expect reasonable measures to make the property habitable during periods of extreme heat, or at the very least a willingness to help when problems arise. At over £400 per night, we expected a comfortable and accurately described property.
10 / 10
Perfect stay for farm view
Everything was perfect with the accmodation, clear instructions and all things curated to have a great stay.
Lighting can be improved in hall,
10 / 10
Amazing Place and Views.
The views from the place are amazing. The place is very cozy and has everything you may need.
The kitchen was fully equipped, and we were able to prepare fondue.
We had a car, but it may be difficult to get there without one. There is a bus stop not too far away, but you still have to walk a bit. Especially in winter, this should be taken into account if you are not traveling by car.
There is only one bathroom; if you are not well organized with all the guests, this may be a problem.
La vue magnifique depuis le balcon, le calme absolu du voisinage (sans voitures), l'espace et la décoration cosy du chalet, ainsi que toutes les petites attentions des hôtes et la qualité des équipements (dont la baignoire jacuzzi).
L'absence de machine à laver (et à un degré moindre, des adaptateurs de prises non compatibles, bien que ce soit un détail mineur)
9 / 10Outstanding·Aug 2026
Alojamiento precioso, en un lugar idílico pero en una ubicación muy cómoda para visitar la zona de Interlaken ya que todo queda a menos de una hora. El apartamento amplio, tenía todas la comodidades, estuvimos muy a gusto toda la familia. Entrada y salida autónoma, todo facilidades.
10 / 10Outstanding·May 2026
Everything was perfect with the accmodation, clear instructions and all things curated to have a great stay.
Lighting can be improved in hall,
10 / 10Outstanding·Jan 2026
The views from the place are amazing. The place is very cozy and has everything you may need.
The kitchen was fully equipped, and we were able to prepare fondue.
We had a car, but it may be difficult to get there without one. There is a bus stop not too far away, but you still have to walk a bit. Especially in winter, this should be taken into account if you are not traveling by car.
There is only one bathroom; if you are not well organized with all the guests, this may be a problem.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at CapoStay Alpine Dreams near Interlaken. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CapoStay Alpine Dreams near Interlaken pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CapoStay Alpine Dreams near Interlaken?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious and Modern
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Outdoor Cooking
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
Map of Canton of Bern (Region)
Ratings and reviews
8.5 / 10
Excellent(29 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
La vue magnifique depuis le balcon, le calme absolu du voisinage (sans voitures), l'espace et la décoration cosy du chalet, ainsi que toutes les petites attentions des hôtes et la qualité des équipements (dont la baignoire jacuzzi).
L'absence de machine à laver (et à un degré moindre, des adaptateurs de prises non compatibles, bien que ce soit un détail mineur)
9 / 10Outstanding·Aug 2026
Alojamiento precioso, en un lugar idílico pero en una ubicación muy cómoda para visitar la zona de Interlaken ya que todo queda a menos de una hora. El apartamento amplio, tenía todas la comodidades, estuvimos muy a gusto toda la familia. Entrada y salida autónoma, todo facilidades.
10 / 10Outstanding·May 2026
Everything was perfect with the accmodation, clear instructions and all things curated to have a great stay.
Lighting can be improved in hall,
10 / 10Outstanding·Jan 2026
The views from the place are amazing. The place is very cozy and has everything you may need.
The kitchen was fully equipped, and we were able to prepare fondue.
We had a car, but it may be difficult to get there without one. There is a bus stop not too far away, but you still have to walk a bit. Especially in winter, this should be taken into account if you are not traveling by car.
There is only one bathroom; if you are not well organized with all the guests, this may be a problem.
$$$$
Top rated by guests
8.5Excellent
(29 Ratings)
"Everything was perfect with the accmodation, clear instructions and all things curated to have a great stay."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Canton of Bern (Region)
About this apartment rental
Spacious and Modern
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Outdoor Cooking
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at CapoStay Alpine Dreams near Interlaken. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CapoStay Alpine Dreams near Interlaken pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CapoStay Alpine Dreams near Interlaken?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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