Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
2 / 10
Would not stay there again
Linen and towels were fresh
Smell of damp cellar was overwhelming. House looked like it was furnished in the dumpster - all furnishings looked slightly damaged, mismatching and dirty
1 / 10
Left straight away and now fighting for a refund
Nothing, do not stay here, dangerous, inaccessible and smells damp and dirty, left straight away.
everything, misrepresentations in descriptions
3 / 10
Très déçu par le logement et par la conciergerie qui gère les réservations.
Très déçu par le logement et par la conciergerie qui gère les réservations.
Huit jours avant la date prévue de notre séjour, j’ai reçu un message d’Amélie Besse, de Lion Immobilier, m’informant qu’elle ne pourrait pas honorer ma réservation en me demandant de l’annuler, au motif que le prix convenu à la réservation sur Booking n’était pas assez élevé.
Impossible de la joindre par téléphone : les échanges se faisaient uniquement par SMS. Elle m’a indiqué que je n’aurais pas les clés si je n’acceptais pas de payer davantage, soit 150 € par nuit. Lorsque j’ai accepté de revoir le prix, j’ai finalement pu échanger par téléphone et été contraint de réduire la réservation de quatre nuits à deux nuits, pour le même montant total, afin de pouvoir accéder au logement.
Je trouve cette pratique inadmissible. Une réservation confirmée sur Booking doit être respectée aux conditions convenues, et non remise en cause quelques jours avant l’arrivée au motif que le tarif ne convient plus.
J’ai également contacté le propriétaire, qui m’a répondu qu’il ne pouvait rien faire, alors même que ma réservation avait été effectuée conformément aux conditions initiales.
Pour finir, je n’ai personnellement pas dormi dans ce logement, que j’avais réservé pour des clients. Ceux-ci m’ont fait part de leur déception, notamment concernant l’état des lieux et l’écart entre la description et la réalité. L’accès à la partie située à l’étage est particulièrement difficile : il faut presque se mettre à quatre pattes pour y accéder. La rénovation donne une impression de bricolage, avec des finitions approximatives et des matériaux de récupération.
En résumé, une expérience très décevante, tant sur le plan de la gestion de la réservation que sur celui de la qualité du logement. Les pratiques de la conciergerie et le décalage entre la présentation de l’hébergement et la réalité ne sont pas à la hauteur de ce que l’on est en droit d’attendre. Je ne recommande cet établissement.
1 / 10
Humide, nauséabonde, malade
Juste l’emplacement
Quand on est entrée il y avait une forte mais très forte odeur de moisissure, le sol en pierre était humide, l’odeur était nauséabonde. La douche ? Il ne faut vraiment pas être gros ou costaud ou musclé il faut être miss France pour y entrer. Le ménage pas fou fou … et quand on lui a envoyé un message pour lui dire que ma femme est asthmatique et qu’on ne pouvais pas rester il n’a jamais répondu.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Le 23 Montferrand. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Le 23 Montferrand pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Le 23 Montferrand?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Auvergne-Rhône-Alpes
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Le 23 Montferrand. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Le 23 Montferrand pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Le 23 Montferrand?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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