Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
8 / 10
Great value, great location xxx
Getting older now, I’ve stayed here quite a few times as it’s in a great location.
The staff are amazing.
The only down side is there is no receptionists.
So getting in to the key locker is a little hit and miss sometimes.
But loved our stay.
1 / 10
Awful
Subject: Urgent Complaint – Failed 24/7 Check-In, Inaccessible Room, and Unacceptable Conditions
Dear Hidden Khaosan management,
I am writing to express my extreme frustration and disappointment following our stay — or rather, our failed attempt to stay — at your property on the night of 22nd.
You advertise 24/7 check-in as a core amenity, and we booked with that assurance. However, upon arriving at around 4:00 AM, exhausted and in extreme heat, we discovered that your self check-in machine was completely non-functional. We tried every possible method to check in, repeatedly and with care, yet nothing worked. There was no staff on-site to help, no emergency contact that responded, and absolutely no backup system in place.
Left with no alternative and utterly stranded in the middle of the night, we were forced to use two previously occupied rooms after finding old keys — a completely unacceptable and unsanitary situation that no guest should ever be subjected to. This experience was degrading, stressful, and well below any acceptable hospitality standards.
We demand a full refund, as we did not receive the service we paid for. Additionally, we expect a written apology from your management acknowledging the seriousness of this failure.
You have severely breached the trust that guests place in your establishment. If we do not receive a prompt and satisfactory response, we will not hesitate to escalate this matter through reviews, consumer protection channels, and booking platform complaints.
We expect to hear from you immediately.
Sincerely,
Samuel Ford and Luca Viezzoli
Subject: Urgent Complaint – Failed 24/7 Check-In, Inaccessible Room, and Unacceptable Conditions
Dear Hidden Khaosan management,
I am writing to express my extreme frustration and disappointment following our stay — or rather, our failed attempt to stay — at your property on the night of 22nd.
You advertise 24/7 check-in as a core amenity, and we booked with that assurance. However, upon arriving at around 4:00 AM, exhausted and in extreme heat, we discovered that your self check-in machine was completely non-functional. We tried every possible method to check in, repeatedly and with care, yet nothing worked. There was no staff on-site to help, no emergency contact that responded, and absolutely no backup system in place.
Left with no alternative and utterly stranded in the middle of the night, we were forced to use two previously occupied rooms after finding old keys — a completely unacceptable and unsanitary situation that no guest should ever be subjected to. This experience was degrading, stressful, and well below any acceptable hospitality standards.
We demand a full refund, as we did not receive the service we paid for. Additionally, we expect a written apology from your management acknowledging the seriousness of this failure.
You have severely breached the trust that guests place in your establishment. If we do not receive a prompt and satisfactory response, we will not hesitate to escalate this matter through reviews, consumer protection channels, and booking platform complaints.
We expect to hear from you immediately.
Sincerely,
Samuel Ford and Luca Viezzoli
1 / 10
Hayatımda gördüğüm en kötü otel
Konumu iyi
Hiçbir şey sevmedim gerçekten fotoğrafları aldanarak konuma gittik sadece konum güzel olduğunu belirtebilirim ama içeride lavabonun olduğu yerde sapsarı taşlar belki de insan sidiği vardı yataklar çarşafı lekeli lavaboda sabun şampuan yok iğrenç bir yer kimseye tavsiye etmem
1 / 10
Meget utilfreds. Beskidte værelser. Ligner ikke billederne. Dårlig kommunikation og forståelse fra personalet.
Ingenting
Værelset var meget beskidt. Både sengene, væggene og gardiner lignede noget der ikke var rengjordt siden hostellet blev lavet. Ude på toilettet dryppede der mystisk vand ned i hovedet på os.
Vi havde det så ubehageligt over at skulle sove der, at vi blev nød til at booke noget nyt efter en nat, uden at få en ører tilbage fra det umulige personale.
Getting older now, I’ve stayed here quite a few times as it’s in a great location.
The staff are amazing.
The only down side is there is no receptionists.
So getting in to the key locker is a little hit and miss sometimes.
But loved our stay.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at U Room Khaosan ยู รูม ตรอกข้าวสาร. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is U Room Khaosan ยู รูม ตรอกข้าวสาร pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at U Room Khaosan ยู รูม ตรอกข้าวสาร?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and key access.
"Getting older now, I’ve stayed here quite a few times as it’s in a great location.
The staff are amazing.
The only down side is there is no receptionists.
So getting in to the key locker is a littl..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Bangkok
Ratings and reviews
6.3 / 10
Average(30 Ratings)
100% verified reviews
8 / 10Excellent·Apr 2026
Getting older now, I’ve stayed here quite a few times as it’s in a great location.
The staff are amazing.
The only down side is there is no receptionists.
So getting in to the key locker is a little hit and miss sometimes.
But loved our stay.
9 / 10Outstanding·Oct 2025
Alles prima
nvt
6 / 10Average·Jul 2025
Ubicacion
Un poco descuidado
$$$$
6.3Average
(30 Ratings)
"Getting older now, I’ve stayed here quite a few times as it’s in a great location.
The staff are amazing.
The only down side is there is no receptionists.
So getting in to the key locker is a littl..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Bangkok
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at U Room Khaosan ยู รูม ตรอกข้าวสาร. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is U Room Khaosan ยู รูม ตรอกข้าวสาร pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at U Room Khaosan ยู รูม ตรอกข้าวสาร?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and key access.
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