Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
A fuir
Pas grand chose
Oui, je parlerais aussi du séjour, parce que ça montre que le problème n’est pas un incident isolé de remboursement : c’est toute la qualité de service qui est défaillante. Pour Booking, le plus efficace est d’être très factuel, mais avec une ironie froide. Ça fait souvent plus mal qu’une succession d’insultes, et c’est beaucoup plus crédible pour les futurs clients.
Probablement la pire expérience que j’aie eue avec une location
Une expérience assez remarquable… mais malheureusement pas dans le bon sens.
Mon séjour est annulé alors qu’il est déjà payé, environ 1 200 USD. On m’explique qu’aucun autre appartement n’est disponible pour me reloger. Petit détail amusant : au même moment, une dizaine d’appartements sont disponibles sur Booking, précisément là où j’avais effectué ma réservation.
Je dois donc réserver et payer une seconde fois environ 1 200 USD, avec la promesse que mon premier paiement me sera remboursé sous 10 jours.
15 jours plus tard : toujours aucun remboursement.
Commence alors une situation presque comique : on m’explique maintenant qu’ils ne retrouvent même plus la réservation annulée… alors que ce sont eux qui m’ont envoyé la confirmation du remboursement.
Je demande donc simplement l’ARN, c’est-à-dire la référence permettant à ma banque de tracer le remboursement. Réponse : à moi de contacter leur organisme de paiement pour faire les recherches.
Donc, pour résumer : ils encaissent l’argent, annulent la réservation, annoncent avoir effectué le remboursement, ne retrouvent ensuite plus la réservation, puis demandent au client de rechercher lui-même où est passé son argent.
Un concept assez original du service client.
Et malheureusement, le séjour lui-même est à la hauteur.
Le système d’empreinte digitale permettant d’accéder à la piscine et au fitness ne fonctionne pratiquement jamais. Il faut donc demander une carte d’accès. Sauf qu’évidemment, soit ce n’est « pas le moment », soit il n’y a plus de cartes disponibles.
Parking is not specified as an available amenity at Business Loft with Park View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Business Loft with Park View. Enjoy the water!
Is Business Loft with Park View pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Business Loft with Park View?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Panama City, Panama
About this house rental
Spacious Holiday Home in Panama City
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Accessible by lift
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Business Loft with Park View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Business Loft with Park View. Enjoy the water!
Is Business Loft with Park View pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Business Loft with Park View?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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