Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning, Garden, Accessible by lift and more
Location
Reviews
1 / 10
Descaso, desrespeito com pessoas, família e clientes. Arrogância e prepotência no atendimento.pior experiência daminha v
Da Faxada do prédio, foi somente isso que vimos. Foi a pior experiência que já tive em reservas via Booking.
O que aconteceu;
O anfitrião nos pediu uma previsão de chegada e passamos que seria às 20h do dia 04/07.
Como estávamos vindo de Jaraguá do Sul-SC, e a previsão de viagem pelo Google Maps era de 11h, estava tudo certo pois, saímos de casa às 7:10 da manhã. O problema é que, na serra próximo a Guarapuava, um carreta desengatou a carroceria do cavalo, ocasionando filas imensas e atrasando a viagem. Para piorar, no final da mesma serra, estava acontecendo uma reforma na pista, onde ficamos mais de uma hora parados e depois andando em fila atrás dos caminhões por vários km, atrasando ainda mais a viagem. Para completar, do trevo Cataratas em Cascavel até chegar em Foz do Iguaçu, levamos 3h:50 min pois, pegamos o pico do trânsito. Na grande maioria do tempo que ficamos em congestionamento ou em lentidão, estávamos sem acesso à internet e fone. Nosso horário das 20h não foi possível.
Chegamos às 21h:09 em foz e 21h:14 no endereço da acomodação. Não tinha mais ninguém para receber, não atenderam telefone, não respondem mensagens do booking.
Obs. Tínhamos a opção de chegar após as 21h, e o máximo que aconteceria era pagar uma taxa para a pessoa ir fazer a recepção mas, não nos atendeu nem o fone que está no booking como contato a qualquer momento. Sabemos que atrasamos, sabemos que nos ligaram e enviaram mensagem enquanto estávamos na estrada e sem internet e telefone, mas, não tínhamos o que fazer.
Ligamos assim que tivermos conexão . Ficamos com a família sem hospedagem depois de 14h de viagem em 4 pessoas dentro de um carro.
Achei um absurdo a falta de prestação de serviços do anfitrião.
Espero providencia do booking pois, cobraram as diárias e, nem no sábado 05/07 não retornaram para que pudéssemos nos hospedar, deixando mais uma vez sem saber para onde ir e voltar a procurar por nova hospedagem.
Aguardo o reembolso total imediatamente.
{start_header}Central Location{end_header}
{start_body}Excelente apt no Coração de Foz is located in the center of Foz do Iguaçu, providing easy access to local attractions.
Amenities
Air conditioning
Non-smoking
Gym
Garden
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Excelente apt no Coração de Foz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Excelente apt no Coração de Foz pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Excelente apt no Coração de Foz?
We found 5 amenities for this rental. This includes air conditioning, non-smoking, gym, garden, and accessible by lift.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning, Garden, Accessible by lift and more
About this apartment rental
{start_header}Central Location{end_header}
{start_body}Excelente apt no Coração de Foz is located in the center of Foz do Iguaçu, providing easy access to local attractions.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning, Garden, Accessible by lift and more
Map of Foz do Iguaçu
About this apartment rental
{start_header}Central Location{end_header}
{start_body}Excelente apt no Coração de Foz is located in the center of Foz do Iguaçu, providing easy access to local attractions.
Amenities
Air conditioning
Non-smoking
Gym
Garden
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Excelente apt no Coração de Foz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Excelente apt no Coração de Foz pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Excelente apt no Coração de Foz?
We found 5 amenities for this rental. This includes air conditioning, non-smoking, gym, garden, and accessible by lift.
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