Details

Living room, Seating area, Dining area

Departamento cerca Movistar Arena

8.6 / 10

Excellent(143 Ratings)

$$$$

Apartment in Santiago

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

Location

city location on map

Reviews

5 / 10

Ok

Location

It was unclean with leftovers from the previous tenant in the fridge. The owner did offer a full refund if we left but it was late and we were tired so we cleaned up and stayed.

1 / 10

Highly Disappointing Stay: Unjustified Charges and Severe Hygiene Issues

Nothing to like unfortunately

I am writing to express my strong dissatisfaction regarding our stay, which was severely marred by unacceptable conditions related to both the payment process and the cleanliness of the room. 1. Payment Discrepancies and Failure to Return Change Unjustified Extra Charge: The owner demanded a higher payment than the confirmed booking price (50,872 CLP), claiming a non-standard "tax." Having traveled in Chile for a month, I confirm this "tax" was unprecedented and requested nowhere else. Forced Payment Increase: Instead of the confirmed 50,872 CLP, we were charged 57,284 CLP. Given the late hour and lack of alternatives, we were forced to comply. Withheld Change: We paid 60,000 CLP in cash at reception and never received the change back. This resulted in us overpaying significantly and being unfairly denied our legitimate change. 2. Unacceptable Room Cleanliness and Used Amenities Despite being asked to wait until the room was "ready," we found the accommodation in a state of neglect and poor hygiene: Soiled Bedding: The sheets had a visible stain and were covered in hair in multiple areas, immediately indicating they had not been properly changed (as shown in the attached picture). Used Towels: The towels provided were clearly used. Lingering Odors: The pillow had a strong scent of women's perfume, further suggesting it had not been replaced or adequately sanitized. Owner's Dismissal: When we presented the photos and concerns to the owner, his response was simply that "all is good," showing a complete disregard for basic guest hygiene standards. In summary, this was an extremely frustrating experience. We felt both financially exploited and subjected to unsanitary living conditions, which is entirely unacceptable for paid accommodation.

10 / 10

excelente

el ambiente. en el sector muy trankilo comodo

nada todo bn. excelente

10 / 10

Comodidad y confort

Muy Moderno el departamento, excelente ubicación si quieres ir a un concierto en el movistar, la persona que te atiende muy responsable, la atención en general muy buena, el departamento estaba impecable

Photos

Living room, Seating area, Dining area

Kitchen or kitchenette

Kitchen or kitchenette

Balcony/Terrace

View (from property/room), Balcony/Terrace

Bed, Bedroom, wardrobe

Bed, TV and multimedia, Bedroom

See all properties

Departamento cerca Movistar Arena

Top rated by guests

Living room, Seating area, Dining area

Seating area

Kitchen or kitchenette

Kitchen or kitchenette

Dining area

Don't miss out! Price and availability may change

8.6 / 10

Excellent(143 Ratings)

Apartment in Santiago

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Great price for your budgetOne of the lowest cost properties in the area

About this apartment rental

Central Location

Amenities

Free WiFi/internet

Free Parking

Non-smoking

Pets allowed

Balcony/Terrace

WiFi/Internet

Laundry services

Family friendly

Fire alarm

Map of Santiago

city location on map

Ratings and reviews

8.6 / 10

Excellent(143 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

el ambiente. en el sector muy trankilo comodo

nada todo bn. excelente

10 / 10Outstanding·Oct 2026

Muy Moderno el departamento, excelente ubicación si quieres ir a un concierto en el movistar, la persona que te atiende muy responsable, la atención en general muy buena, el departamento estaba impecable

10 / 10Outstanding·Oct 2026

Lugar muy cómodo, cercano al Santander arena y metro. Pudimos movernos con facilidad y volver caminando que era lo que queríamos.

Nada

5 / 10·Apr 2026

Location

It was unclean with leftovers from the previous tenant in the fridge. The owner did offer a full refund if we left but it was late and we were tired so we cleaned up and stayed.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Departamento cerca Movistar Arena. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Departamento cerca Movistar Arena pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Departamento cerca Movistar Arena?

We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.

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