Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet and more
Location
Reviews
1 / 10
Unsafe apartment, horrible customer support, do not recommend
Unsafe apartment, unfair charges, and terrible customer service
I booked this apartment in Porto for four nights while travelling solo in Portugal. On the second night, while I was sleeping, the glass shower door suddenly shattered into tiny pieces. I had absolutely nothing to do with it.
This was extremely dangerous. I could have been taking a shower when it happened, potentially suffering serious cuts or getting glass in my eyes. When I explained the situation, the property refused to believe me and dismissed the possibility that glass can shatter spontaneously, despite this being a known phenomenon that can occur due to internal defects or installation issues (anybody can google it).
Instead of investigating the incident, they blamed me, demanded €500, withheld my €300 deposit, and requested an additional €200. I repeatedly asked someone to come and inspect the apartment, but nobody showed up.
There was broken glass everywhere, making the apartment unsafe to stay in. Despite this, the property told me to remain for the remaining two nights because they would not refund my money. I felt I had no choice but to leave immediately and pay for another hotel, incurring additional unexpected expenses.
As a solo traveller, this was an extremely stressful experience. I received no meaningful support or concern for my safety, only blame and financial demands without a proper investigation.
I booked four nights but was forced to leave after the second night because of the unsafe conditions. I strongly advise future guests to think carefully before booking this property.!!! The incident was frightening enough; the way management handled it made everything significantly worse.
8 / 10
Very good value for money
Very good value for money
9 / 10
Excellent stay, will definitely go back!
Location
10 / 10
Ottimo, lo consiglio!!!
Appartamento molto bello, spazioso, curato e ben arredato, completo di stoviglie e comodità.
Accesso con codice.
Staff premuroso e disponibile. Se dovessi tornare a Porto alloggerei ancora qui!
I rumori dovuti al passaggio in entrata degli altri ospiti, ma solo per pochi istanti.
Appartamento molto bello, spazioso, curato e ben arredato, completo di stoviglie e comodità.
Accesso con codice.
Staff premuroso e disponibile. Se dovessi tornare a Porto alloggerei ancora qui!
I rumori dovuti al passaggio in entrata degli altri ospiti, ma solo per pochi istanti.
9 / 10Outstanding·May 2026
Location
5 / 10·Jun 2025
La ubicación, cerca a pie del centro
El olor a humedad del dormitorio principal, la mayoría de las paredes están recubiertas de melamina, es una zona de mucha humedad y ese tipo de madera retiene mucho la humedad y el olor se hacía insoportable, porque la habitación está en una planta inferior sin ventanas ni ventilación, únicamente el extractor del mismo baño que intentaba ayudar un poco en sacar el aire de allí.
Soy asmático y lo pasé mal . Hice una reclamación y no me ayudaron , salvo en decirme que lo iban a solucionar cuando acabáramos nuestra estancia allí
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Arcada House by MyMoradia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Arcada House by MyMoradia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Arcada House by MyMoradia?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and contactless check-in/out.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet and more
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Contactless check-in/out
Cleaning products
Map of Porto
Ratings and reviews
7.9 / 10
Good(36 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Very good value for money
10 / 10Outstanding·Sep 2026
Appartamento molto bello, spazioso, curato e ben arredato, completo di stoviglie e comodità.
Accesso con codice.
Staff premuroso e disponibile. Se dovessi tornare a Porto alloggerei ancora qui!
I rumori dovuti al passaggio in entrata degli altri ospiti, ma solo per pochi istanti.
9 / 10Outstanding·May 2026
Location
5 / 10·Jun 2025
La ubicación, cerca a pie del centro
El olor a humedad del dormitorio principal, la mayoría de las paredes están recubiertas de melamina, es una zona de mucha humedad y ese tipo de madera retiene mucho la humedad y el olor se hacía insoportable, porque la habitación está en una planta inferior sin ventanas ni ventilación, únicamente el extractor del mismo baño que intentaba ayudar un poco en sacar el aire de allí.
Soy asmático y lo pasé mal . Hice una reclamación y no me ayudaron , salvo en decirme que lo iban a solucionar cuando acabáramos nuestra estancia allí
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet and more
Map of Porto
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Arcada House by MyMoradia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Arcada House by MyMoradia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Arcada House by MyMoradia?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and contactless check-in/out.
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