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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
Serious hygiene and safety issues
Nothing in particular. The condition of the apartment and the unresolved issues overshadowed the entire stay.
We stayed at this apartment for two weeks and unfortunately it was one of the most disappointing accommodation experiences we have ever had.
From the moment we arrived, the apartment was in an unacceptable hygienic condition. The kitchen was dirty and sticky, making it unpleasant to prepare food, and the bathroom was in such poor condition that our child became afraid to use it. During our stay, we also discovered that the toilet seat was missing and that the broken toilet seat had been hidden underneath the kitchen sink instead of being replaced.
The most serious issue was safety. When the oven was switched on, it caused an electrical short circuit, making it unsafe to use. As a result, we were unable to cook meals during our stay.
We reported all of these issues immediately upon arrival to the local contact, NOVASOL, and Booking.com. We provided photographs and videos and repeatedly followed up throughout our stay. Despite having ample opportunity to resolve the problems, no effective action was taken while we were there. Had the issues been addressed promptly, we could have been relocated or the apartment could have been brought up to an acceptable standard. Instead, we spent our holiday living in these conditions.
We paid approximately €1,800 for a two-week stay, expecting a clean, safe, and comfortable apartment. Instead, a significant part of our holiday was spent contacting customer service, documenting the problems, and waiting for a solution that never came.
After our stay, NOVASOL's initial monetary offer was a reimbursement of only €75 for a two-week stay costing approximately €1,800. In our view, this did not reasonably reflect the seriousness of the unresolved hygiene and safety issues or the impact they had on our holiday.
I hope these issues are properly addressed before future guests arrive. Based on our experience, I cannot recommend this property.
1 / 10
Descontenta con el trató
Fue una estafa no coincide nada.La peor experiencia.Me fui a un hotel una noche y me quedé sin vacaciones.No hay derecho que se juegue así con la gente no sé si volveré a confirmar en Booking
5 horas esperando y no me quedé en el coche a dormir porque eramos 4.Mande las habitaciones del hotel como para pedir compensación y no tuve respuesta.
8 / 10
Correct
La grandeur de l'appartement, l'espace dans les pièces sauf salle de bain.
Quartier très calme.
Vue sur la mer des fenêtres des chambres.
Parking is not specified as an available amenity at 2 Bedroom Gorgeous Apartment In Sagunto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 2 Bedroom Gorgeous Apartment In Sagunto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 2 Bedroom Gorgeous Apartment In Sagunto?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Valencian Community
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Fire alarm
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at 2 Bedroom Gorgeous Apartment In Sagunto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 2 Bedroom Gorgeous Apartment In Sagunto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 2 Bedroom Gorgeous Apartment In Sagunto?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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