Hotel in Osaka
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
{start_header}Comfortable Accommodations{end_header}
{start_body}Kuromon Crystal Hotel in Osaka offers four-star comfort with air-conditioning, private bathrooms, and free WiFi.
Amenities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Smoking allowed
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Map of Osaka
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Room and especially the bathroom was spacious by Japanese standards, comfortable beds, strategic location from Kuromon Market and Nippombashi station, surrounded by lots of eateries and 7-11. Walkable distance to Dotonbori yet still quiet at night. Appreciate the free drink as part of the promotion of their rooftop bar. Staff were kind, responsive and fast. They also provide amenities to borrow such as hair curlers, extension cords, steamer etc.
The curtains did not block out all the sunlight so we got waken up earlier than we wanted. They don't provide a typical hotel cleaning service, you need to drop your card by noon and pick it up again in the evening.
7 / 10Good·Oct 2026
The WiFi is excellent. Love the free slippers and amenities at the beginning (no refill throughout the stay). Staffs are lovely and there are two elevators, which makes it fast to move from our room to the lobby. Love the free candies at the entrance as well.
I had an extra charge when I arrived, even though it was mentioned on booking.com that I won’t get any extra charge. I was between 1300¥ and 2000¥ per room. I am currently disputing these fees and still didn’t get any answer. There are no room cleaning except if you leave your card at the entrance. You have to ask at the front lobby for clean towel, which defeats the purpose of the extra fees charged. The bed sheet were too warm and it felt humid while sleeping.
8 / 10Excellent·Sep 2026
Great little hotel in Osaka. Super central. I arrived early and they let me in immediately. The room was super comfy and I got a very nice night of sleep. It was quiet and clean. Good value for money.
Nothing
5 / 10·Oct 2026
Booked 3 rooms for my family.
Location is good.
Overall the staff were friendly.
Rooms and hotel seemed clean overall.
Rooftop bar is nice.
- internet wifi is very poor. Poor instructions to connect, poor connectivity. Even the staff were confused as to how to connect. Very inconvenient through the stay.
-pillows on beds hard as bricks. Hard beds also.
-stayed 3 nights, no room servicing including trash and towels
- one cockroach
- was called at 8:00am regarding a minor room charge from the bar. 8am?! Slip a note under the door would be sufficient.
$$$$
Top rated by guests
8.1Excellent
(631 Ratings)
"Clean and tidy, well kept"
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