Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
Not worth the stay
Locations
It was dirty, I even found trash in the cabinets, behind the night stand and dust all over the place.
Internet drops all the time, I contacted management for clean towels 2 times and they only showed up once. The toilet was a mess
5 / 10
An OK dirty / location
Location.
It was dirty, I even found trash in the cabinets, behind the night stand and dust all over the place.
Internet drops all the time, they never came with clean towels, the toilet was clogged, etc.
2 / 10
Booked for a work trip — flooded room, no internet for days, and support that made things worse
Good location
I booked this property (Yume – Grand Vitrali) for a business trip and it was the worst accommodation experience I've had.
The first apartment I was given flooded completely and was unusable, so I had to leave it. My colleague's apartment had no working internet at all for days — a serious problem on a work trip where he needed to be online — and despite trying every phone number provided, no one answered.
The booking was chaotic and constantly changing: my rooms were switched again and again with contradictory information, and I was chased repeatedly for guest details while getting almost nothing back when I needed help.
The person who was supposed to be supporting us was the biggest problem of all. Not only were they unhelpful and barely responsive, they kept making mistakes — wrong rooms, wrong information, access that didn't work — and then refused to acknowledge or take responsibility for any of them, leaving me to untangle each one myself.
Check-in is entirely self-service via WhatsApp and an app, with no reception. The digital door codes didn't work, leaving my colleague locked out while the app demanded "admin" details. And when everything went wrong over the weekend — flooded room, no internet, locked out — the reply I received was "I don't work on weekends."
We were left stranded, with no functioning room and no way to work, sorting everything ourselves. I cannot recommend this place, particularly for anyone travelling for business. What should have been a simple stay became days of stress.
ar condicionado tava só ventilando, edredom tava sujo de maquiagem, ferro de passar e secador não estavam no apartamento
9 / 10Outstanding·Oct 2026
Ambiente limpo e bem organizado. Local seguro e agradável. A Localização é excelente
5 / 10·Nov 2026
Localização
A comunicação com a empresa é precária.
Check in foi confuso, mas resolvido.
No dia anterior ao Check out perguntei onde podia deixar minhas malas, pois no auncio havia essa opção. So foram me responder meio dia do dia seguinte. Perdi minha manha e ainda saí com as malas, impossibilitando qq passeio no dia.
Alugamos 3 quartos, 2 eram bons, mas 1 era extremamente pequeno.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Yume Grand Vitrali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Yume Grand Vitrali. Enjoy the water!
Is Yume Grand Vitrali pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Yume Grand Vitrali?
We found 7 amenities for this rental. This includes air conditioning, pool, non-smoking, gym, and laundry services.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Air conditioning
Pool
Non-smoking
Gym
Laundry services
Accessible by lift
Cleaning products
Map of Sao Paulo City
Ratings and reviews
8 / 10
Excellent(514 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Tudo
Nada
9 / 10Outstanding·Oct 2026
localização , acesso as informações
ar condicionado tava só ventilando, edredom tava sujo de maquiagem, ferro de passar e secador não estavam no apartamento
9 / 10Outstanding·Oct 2026
Ambiente limpo e bem organizado. Local seguro e agradável. A Localização é excelente
5 / 10·Nov 2026
Localização
A comunicação com a empresa é precária.
Check in foi confuso, mas resolvido.
No dia anterior ao Check out perguntei onde podia deixar minhas malas, pois no auncio havia essa opção. So foram me responder meio dia do dia seguinte. Perdi minha manha e ainda saí com as malas, impossibilitando qq passeio no dia.
Alugamos 3 quartos, 2 eram bons, mas 1 era extremamente pequeno.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Sao Paulo City
About this apartment rental
Comfortable Accommodations
Amenities
Air conditioning
Pool
Non-smoking
Gym
Laundry services
Accessible by lift
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Yume Grand Vitrali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Yume Grand Vitrali. Enjoy the water!
Is Yume Grand Vitrali pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Yume Grand Vitrali?
We found 7 amenities for this rental. This includes air conditioning, pool, non-smoking, gym, and laundry services.
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