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Location
Reviews
1 / 10
Birthday Trip Ruined by Sewage Backup and Lack of Customer Support
Location
I recently stayed in Unit 33 in this pool beachfront in Lauderdale-by-the-Sea for what was supposed to be a relaxing birthday getaway. While the room itself was very nice, updated, and well-decorated, the experience quickly turned into a nightmare due to a major plumbing issue and extremely disappointing customer service from Five Star Resorts.
The toilet overflowed repeatedly, and sewage backed up into the shower, making the bathroom completely unusable. We were left without any functioning bathroom facilities and were given no meaningful assistance or immediate solution. There was no help offered to relocate us, no hotel accommodations arranged, and no urgency shown regarding the seriousness of the situation.
At nearly 11:00 PM, we were forced to pack up and find another place to stay on our own — on my birthday weekend no less. Having to move late at night and pay for additional lodging completely ruined what was supposed to be a special trip.
Communication with Sam from customer relations was frustrating and filled with vague, canned responses rather than actual solutions. Multiple promises were made regarding a refund, including offers to send payment through Zelle twice, yet to date nothing has been received.
It is unfortunate because the unit itself had potential, but customer service and accountability matter just as much as the property. I would strongly caution others against renting Unit 33 unless you are prepared to deal with the same issues and lack of support that we experienced.
4 / 10
Decent room but will never return due to unsafe management.
Property was clean, location was great.
Unsafe handling of the facility. Allowed maintenance to enter my room without notifying me prior. When I voiced my concern, my message was ignored. Very loud upstairs guests when we had to call local authorities when noise levels wouldn't allow us to sleep.
10 / 10
Perfect location, quiet but not uncomfortable.Right on the beach and the communication via app was beyond expectations T
Stovetop and small fridge so you can prepare food. There is also an outside grill on the other side by the pool. Super convenient and saves money. Publix is close or you can walk to restaurants downtown Lauderdale by the sea. Great area
9 / 10
We will be back again solely because of how close we were to the beach and how clean it was!
AMAZING location! Literally steps to the beach and everything downtown. Place was exceptionally clean, including the room and the pool areas.
The walls are extremely thin, you can hear pretty much everything around you. We also didn’t like that there was no ice machine or small freezer in the room. Communal Laundry Room was filthy, could not use it.
Stovetop and small fridge so you can prepare food. There is also an outside grill on the other side by the pool. Super convenient and saves money. Publix is close or you can walk to restaurants downtown Lauderdale by the sea. Great area
9 / 10Outstanding·Sep 2025
AMAZING location! Literally steps to the beach and everything downtown. Place was exceptionally clean, including the room and the pool areas.
The walls are extremely thin, you can hear pretty much everything around you. We also didn’t like that there was no ice machine or small freezer in the room. Communal Laundry Room was filthy, could not use it.
10 / 10Outstanding·Jun 2025
Locatie en kamer was meer dan uitstekend. Het bed in de unit was echt voortreffelijk
De filters van de airco waren zeer vies en zeer slecht voor de gezondheid en hebben we zelf gereinigd. Management beweert deze elke maand te vervangen maar gezien de hoeveelheid vuil en stof is dat echt niet het geval.
Daarnaast zijn de units heel erg gehorig en hebben we erg veel last gehad van de bovenburen.
10 / 10Outstanding·May 2025
The property was very nice and comfortable and location was outstanding. Walking distance to a lot of the hotspots in lauderdale, by the sea. Very clean and host in world class in responses to anything needed.
By no means, is this a reflection of the host, but the noise proofing is awful. You hear everything, fyi. So my advise is to download a white noise app on your phone and play while you sleep.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Pool Beachfront Studio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Pool Beachfront Studio. Enjoy the water!
Is Pool Beachfront Studio pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pool Beachfront Studio?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
"Stovetop and small fridge so you can prepare food. There is also an outside grill on the other side by the pool. Super convenient and saves money. Publix is close or you can walk to restaurants downto..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
Outdoor Cooking
Contactless check-in/out
Cleaning products
Map of Lauderdale-by-the-Sea, FL
Ratings and reviews
7.2 / 10
Good(17 Ratings)
100% verified reviews
10 / 10Outstanding·Jan 2026
Stovetop and small fridge so you can prepare food. There is also an outside grill on the other side by the pool. Super convenient and saves money. Publix is close or you can walk to restaurants downtown Lauderdale by the sea. Great area
9 / 10Outstanding·Sep 2025
AMAZING location! Literally steps to the beach and everything downtown. Place was exceptionally clean, including the room and the pool areas.
The walls are extremely thin, you can hear pretty much everything around you. We also didn’t like that there was no ice machine or small freezer in the room. Communal Laundry Room was filthy, could not use it.
10 / 10Outstanding·Jun 2025
Locatie en kamer was meer dan uitstekend. Het bed in de unit was echt voortreffelijk
De filters van de airco waren zeer vies en zeer slecht voor de gezondheid en hebben we zelf gereinigd. Management beweert deze elke maand te vervangen maar gezien de hoeveelheid vuil en stof is dat echt niet het geval.
Daarnaast zijn de units heel erg gehorig en hebben we erg veel last gehad van de bovenburen.
10 / 10Outstanding·May 2025
The property was very nice and comfortable and location was outstanding. Walking distance to a lot of the hotspots in lauderdale, by the sea. Very clean and host in world class in responses to anything needed.
By no means, is this a reflection of the host, but the noise proofing is awful. You hear everything, fyi. So my advise is to download a white noise app on your phone and play while you sleep.
$$$$
7.2Good
(17 Ratings)
"Stovetop and small fridge so you can prepare food. There is also an outside grill on the other side by the pool. Super convenient and saves money. Publix is close or you can walk to restaurants downto..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lauderdale-by-the-Sea, FL
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
Outdoor Cooking
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Pool Beachfront Studio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Pool Beachfront Studio. Enjoy the water!
Is Pool Beachfront Studio pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pool Beachfront Studio?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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