Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
Not satisfied with services offered
We stayed at Casa Ginger for 3 nights in Florence and unfortunately our experience fell short of expectations.
Two days before check-in, we were informed that the air conditioner remotes were not working and were told they would try to resolve the issue by our last night. Considering Florence was experiencing temperatures of around 30°C during our stay, this was a significant inconvenience, especially as we were travelling with two young children.
What was particularly disappointing was that we were informed of this issue only two days before arrival. At that stage, alternative accommodation options were both limited and considerably more expensive. We were not offered or informed of any option to cancel for a full refund despite a key advertised amenity being unavailable. This left us with little practical choice but to proceed with the booking.
Despite repeated assurances, we never received working air conditioner remotes throughout our stay. After we raised the issue, a very small fan was provided on the second day, but it was insufficient to make the apartment comfortable during the heat.
We paid for accommodation with air conditioning, yet were unable to use it for the entire duration of our stay. Adding to our frustration, we were also asked to take out the garbage before checkout. While this may be a standard requirement in some properties, it felt unreasonable given that a key advertised amenity was unavailable throughout our stay.
The location itself was convenient, but the lack of a functioning air conditioner during hot weather significantly affected our comfort and overall experience. We hope these issues are addressed so future guests do not face the same situation.
8 / 10
Comfortable, easily accessible spot. Fair value for money but very noisy
The location was excellent as it’s right on the tram line.
There was no cleaning equipment - one dishcloth to use for 10 days was a problem. There are directions on how to dispose of your rubbish - but no key for the bins was supplied - so one tiny kitchen with 10 days of waste was an issue. Toilet seat not properly fitted and kitchen tap loose. ( clearly renovated recently - just not finished properly)
7 / 10
Regular
Es un aparatamento bastante amplio y cómodo, cerca del centro de la ciudad como a unos 15 minutos en tranvía el cual pasa justo al frente de manera frecuente. En general estaba bastante limpio y ordenado, la cocina bien equipada y con lo necesario.
Tienen un problema grave de mosquitos, ruido y calor. No importa que mantegas todas las puertas y ventanas cerradas, de alguna forma logran meterse los mosquitos y es terrible. Colocan el aparato para repelente pero no dejan pastillas o el repuesto del aparato y comprar un paquete o un repuesto nuevo para solo estar unos días me parece incoherente.
Que el tranvía pase por todo el frente no solo es ventajoso, tambien se convierte en un problema ya que pasa hasta despues de la medianoche y empieza antes de las 6am y el ruido es bastante molesto. Nosotros fuimos en Octubre, ya hacía algo de frío por lo que mantener las ventanas y puertas cerradas no fue un problema, aunque el aire acondicionado no funcionaba adecuadamente, por lo que entre el calor, el ruido y los mosquitos este lugar en verano debe ser horrible.
Ps: ver los cadaveres de los mosquitos en todas las paredes solo indica que de verdad el problema que tienen con esto es grave.
7 / 10
Sufficiente
Impossibilità di parcheggio, camera da letto di fianco al passaggio del tram, letti scomodi e non c' erano tovaglioli di carta in cucina per il resto non posso recensire nulla perché non abbiamo avuto bisogno di aria condizionata e riscaldamento, cmq prezzo troppo alto per quello che abbiamo trovato
Es un aparatamento bastante amplio y cómodo, cerca del centro de la ciudad como a unos 15 minutos en tranvía el cual pasa justo al frente de manera frecuente. En general estaba bastante limpio y ordenado, la cocina bien equipada y con lo necesario.
Tienen un problema grave de mosquitos, ruido y calor. No importa que mantegas todas las puertas y ventanas cerradas, de alguna forma logran meterse los mosquitos y es terrible. Colocan el aparato para repelente pero no dejan pastillas o el repuesto del aparato y comprar un paquete o un repuesto nuevo para solo estar unos días me parece incoherente.
Que el tranvía pase por todo el frente no solo es ventajoso, tambien se convierte en un problema ya que pasa hasta despues de la medianoche y empieza antes de las 6am y el ruido es bastante molesto. Nosotros fuimos en Octubre, ya hacía algo de frío por lo que mantener las ventanas y puertas cerradas no fue un problema, aunque el aire acondicionado no funcionaba adecuadamente, por lo que entre el calor, el ruido y los mosquitos este lugar en verano debe ser horrible.
Ps: ver los cadaveres de los mosquitos en todas las paredes solo indica que de verdad el problema que tienen con esto es grave.
7 / 10Good·Oct 2026
Impossibilità di parcheggio, camera da letto di fianco al passaggio del tram, letti scomodi e non c' erano tovaglioli di carta in cucina per il resto non posso recensire nulla perché non abbiamo avuto bisogno di aria condizionata e riscaldamento, cmq prezzo troppo alto per quello che abbiamo trovato
8 / 10Excellent·Apr 2026
L’emplacement, l’équipement et la propreté
Je recommande
9 / 10Outstanding·Feb 2026
Удобная квартира, транспорт, супермаркет, кафе - рядом. Поездки в центр - не утомительны. Спасибо хозяеавам!!!
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious and Modern
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Florence
Ratings and reviews
8 / 10
Excellent(27 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Es un aparatamento bastante amplio y cómodo, cerca del centro de la ciudad como a unos 15 minutos en tranvía el cual pasa justo al frente de manera frecuente. En general estaba bastante limpio y ordenado, la cocina bien equipada y con lo necesario.
Tienen un problema grave de mosquitos, ruido y calor. No importa que mantegas todas las puertas y ventanas cerradas, de alguna forma logran meterse los mosquitos y es terrible. Colocan el aparato para repelente pero no dejan pastillas o el repuesto del aparato y comprar un paquete o un repuesto nuevo para solo estar unos días me parece incoherente.
Que el tranvía pase por todo el frente no solo es ventajoso, tambien se convierte en un problema ya que pasa hasta despues de la medianoche y empieza antes de las 6am y el ruido es bastante molesto. Nosotros fuimos en Octubre, ya hacía algo de frío por lo que mantener las ventanas y puertas cerradas no fue un problema, aunque el aire acondicionado no funcionaba adecuadamente, por lo que entre el calor, el ruido y los mosquitos este lugar en verano debe ser horrible.
Ps: ver los cadaveres de los mosquitos en todas las paredes solo indica que de verdad el problema que tienen con esto es grave.
7 / 10Good·Oct 2026
Impossibilità di parcheggio, camera da letto di fianco al passaggio del tram, letti scomodi e non c' erano tovaglioli di carta in cucina per il resto non posso recensire nulla perché non abbiamo avuto bisogno di aria condizionata e riscaldamento, cmq prezzo troppo alto per quello che abbiamo trovato
8 / 10Excellent·Apr 2026
L’emplacement, l’équipement et la propreté
Je recommande
9 / 10Outstanding·Feb 2026
Удобная квартира, транспорт, супермаркет, кафе - рядом. Поездки в центр - не утомительны. Спасибо хозяеавам!!!
$$$$
Top rated by guests
8Excellent
(27 Ratings)
"The location was excellent as it’s right on the tram line."
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