Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
3 / 10
We stayed at this accommodation with high expectations, but unfortunately the experience was disappo
Anantara was nice
We stayed at this accommodation with high expectations, but unfortunately the experience was disappointing. One of the rooms had continuous water dripping from the air-conditioning unit directly onto the bed. Despite several attempts to repair it, the issue was only resolved at the very end of our holiday, leaving the room unusable for almost the entire stay. Later, the master bedroom also developed a dripping issue, which further affected our comfort.
From the start, we would have expected more customer orientation. Every time we reached out, the first response came from an AI agent rather than a real person, which made communication feel impersonal and delayed proper assistance.
We had also requested an early check-in due to traveling with our young child. Responses were repeatedly postponed, and although we made clear that we were willing to book the night before if necessary, no one followed up. Eventually, we were told that the room was already booked and therefore unavailable. As a result, our child had to stay awake until the room was finally ready—something that could have been avoided if our request had been handled promptly.
When we requested a refund for the unusable room, we were informed that it could only be processed through Booking.com. We found this process unnecessarily complicated and slow, especially since the accommodation was extremely difficult to reach for follow-up, causing significant delays.
Nevertheless, we did receive a refund in the end. Still, we want to provide transparent feedback to help improve the guest experience.
Overall, the lack of responsiveness, the unresolved issues during most of our stay, and the insufficient handling of our requests were unacceptable. We would not book with this accommodation again.
10 / 10
We happy we will come back again
Perfect appartment for family kids
Swiming and surrounding
10 / 10
Perfect, like NEW!
Renovated, excellent design and clean apartment. Well equiped, feels like home. Helpful and feiendly staff, recomended.
The only problem little noisy due pool too close and open 24h. But this not the apartment problem.
9 / 10
bonne adresse un peu loin du centre mais avec un environnement paisible
le fait que l appartement soit integré a un hotel ce qui donne acces aux services hotelier
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Fresh 3BR Apartment in 5-star Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Fresh 3BR Apartment in 5-star Resort. Enjoy the water!
Is Fresh 3BR Apartment in 5-star Resort pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fresh 3BR Apartment in 5-star Resort?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Dubai
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Spa
WiFi/Internet
Beach access
Garden
Sauna
Beach front
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Fresh 3BR Apartment in 5-star Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Fresh 3BR Apartment in 5-star Resort. Enjoy the water!
Is Fresh 3BR Apartment in 5-star Resort pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fresh 3BR Apartment in 5-star Resort?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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