Apartment in Auvergne-Rhône-Alpes
6 guests · 2 bedrooms · 1 bath
Reasons to book
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free Parking
Non-smoking
Heating
Family friendly
Accessible by lift
Tennis court
Cleaning products
Map of Auvergne-Rhône-Alpes
Ratings and reviews
100% verified reviews5 / 10·Feb 2026
Location good, comfortable beds.
The apartment was not clean on arrival. There was hair from previous occupants in the kitchen and in the bathroom. The dishwasher smelled terrible. It was dirty inside and old food was stuck to the surfaces. There was food debris on a dining room chair. There was food splashes and grease on the tiles behind the kitchen hob. There was limescale on the shower head and mould on the shower door seal. There was dust on numerous surfaces throughout. The inside of the washing machine was very smelly and at times there was an unpleasant odour from the drains in the bathroom. I contacted the owner who told me to take photographs and visit the property manager in resort. I did so but they dismissed my concerns and sent me an email telling me to never again book any other apartment that they manage! Very rude. I informed the owner of what had occurred but he stopped answering my emails. Appalling customer service all round. Other issues included the ski locker room being in a totally different building which was somewhat inconvenient. The only place to prepare food was on the kitchen sink draining board and the chopping board provided was of flimsy bendy plastic and rather inadequate. The oven was too high to reach without standing on a chair. Very dangerous when handling hot food.The bath was very small and a large person could not fit in it. The shower head had to be hand held as there was not an attachment up high. With a few small changes this could have been an excellent apartment. The service provided by the property manager was extremely bad and no customer service gesture was offered despite the uncleanliness. Being ignored by the owner was unacceptable.
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