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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
Last resort option
Location
Dirty, no laundry facilities, shower was terrible, broken and dirty. Kitchen not appropriately equipped. Not enough cups, plates, cutlery etc. Messaged about this and no reply.
2 / 10
Great location, but poor accommodation and communication.
The location is great.
Cleanliness, communication, no A/C in main bedroom, ease of check-in
1 / 10
Not a pleasant stay and don't recommend.
Great location but a bit noisy which made sleeping difficult at times.
I definitely would not recommend staying here. We had significant problems with cleanliness, maintenance, amenities and communication.
1. Cleanliness: The apartment did not appear properly cleaned. We wiped the floor and picked up numerous long hairs; neither of us has long hair. We also found a long hair in the refrigerator.
2. Shower/Drain: The shower would not drain properly. We removed the drain grate and found a large amount of hair clogging it.
3. Bathroom Sink: The faucet was positioned so high above the sink that water splashed all over the counter and surrounding area. It was so impractical that we stopped using it and used the kitchen sink instead.
4. Hot Water & Communication: We had no hot water for most of one day and waited hours for the owner to call us. He initially told Booking.com the problem was the fault of the City of Sorrento. When I asked why our calls weren't returned, he said the number provided was for the agency, not him. When I asked why the agency hadn't responded, he said he didn't know.
5. Furnishings & Supplies: The clothing cabinet had a door hanging off because of a broken hinge, and part of the molding around the entrance door was missing. For a 10-night stay, we received one set of towels, one roll of toilet paper and no paper towels. There were no instructions for disposing of trash and no extra trash bags.
6. Kitchen: There were no plates, only a few knives and forks that did not appear very clean, and no basics such as salt, pepper, sugar or oil.
7. Tourist Tax: We were instructed to leave €80 cash for the tourist tax. At €4 per person per night, that appears to charge two people for all 10 nights. However, the tax has a seven-night maximum, making the total €56. We left €56.
These were specific problems with cleanliness, maintenance, supplies, responsiveness and the tourist-tax amount—not simply matters of personal preference. Based on our 10-night stay, I highly recommend not booking this place.
5 / 10
Enjoyed Sorrento and sites , but frustrated by admin cliches not of my doing
The property was in an excellent central location, Taxi can not get to the door but it is a 250m walk from drop of point.
We received no check in info ie code for key box. No contact Tel only contact though booking dot.com. The accommodation location not obvious. As no contact details we had to try a basic code in box which opened apartment. Checked apartment matched photos on website which they did. The bedding and towels were very clean but over all apartment needed a deep clean and minor repairs completed and light bulbs changed. On 4th day we received email from host while out site seeing stating that we were in wrong apartment and they had moved our possessions over! I do not believe we were in wrong apartment originally but difficult to sort at that point as other guesses had moved in. New room just next door, It was fine still needs some minor repairs to be completed the kitchen was not stocked with kettle or plates or enough cutlery. Both rooms are above a café and opposite restaurant. In first apartment noise was not a problem but second was noisy with little insulation from noise below. It is not mentioned on booking details that above cafe.
Just one thing which need to fix is wash basin (its on too high level so whenever we used it water was spilling on bathroom floor (too much gap between tap and basin)
5 / 10·Sep 2026
The property was in an excellent central location, Taxi can not get to the door but it is a 250m walk from drop of point.
We received no check in info ie code for key box. No contact Tel only contact though booking dot.com. The accommodation location not obvious. As no contact details we had to try a basic code in box which opened apartment. Checked apartment matched photos on website which they did. The bedding and towels were very clean but over all apartment needed a deep clean and minor repairs completed and light bulbs changed. On 4th day we received email from host while out site seeing stating that we were in wrong apartment and they had moved our possessions over! I do not believe we were in wrong apartment originally but difficult to sort at that point as other guesses had moved in. New room just next door, It was fine still needs some minor repairs to be completed the kitchen was not stocked with kettle or plates or enough cutlery. Both rooms are above a café and opposite restaurant. In first apartment noise was not a problem but second was noisy with little insulation from noise below. It is not mentioned on booking details that above cafe.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Cappuccino Apartment Sorrento. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Cappuccino Apartment Sorrento pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cappuccino Apartment Sorrento?
We found 7 amenities for this rental. This includes air conditioning, non-smoking, heating, key access, and contactless check-in/out.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Central Location
Amenities
Air conditioning
Non-smoking
Heating
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Sorrento
Ratings and reviews
6.4 / 10
Average(107 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Ubicación
Ruido
9 / 10Outstanding·Sep 2026
Location
10 / 10Outstanding·Nov 2025
Cozy and beautiful place to stay ❤️
Just one thing which need to fix is wash basin (its on too high level so whenever we used it water was spilling on bathroom floor (too much gap between tap and basin)
5 / 10·Sep 2026
The property was in an excellent central location, Taxi can not get to the door but it is a 250m walk from drop of point.
We received no check in info ie code for key box. No contact Tel only contact though booking dot.com. The accommodation location not obvious. As no contact details we had to try a basic code in box which opened apartment. Checked apartment matched photos on website which they did. The bedding and towels were very clean but over all apartment needed a deep clean and minor repairs completed and light bulbs changed. On 4th day we received email from host while out site seeing stating that we were in wrong apartment and they had moved our possessions over! I do not believe we were in wrong apartment originally but difficult to sort at that point as other guesses had moved in. New room just next door, It was fine still needs some minor repairs to be completed the kitchen was not stocked with kettle or plates or enough cutlery. Both rooms are above a café and opposite restaurant. In first apartment noise was not a problem but second was noisy with little insulation from noise below. It is not mentioned on booking details that above cafe.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Sorrento
About this house rental
Central Location
Amenities
Air conditioning
Non-smoking
Heating
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Cappuccino Apartment Sorrento. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Cappuccino Apartment Sorrento pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cappuccino Apartment Sorrento?
We found 7 amenities for this rental. This includes air conditioning, non-smoking, heating, key access, and contactless check-in/out.
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