Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
FILTHY AND NOTHING LIKE THE PHOTOS – OUR STAFF REFUSED TO STAY
Not one thing
FILTHY AND NOTHING LIKE THE PHOTOS – OUR STAFF REFUSED TO STAY
I rarely leave a review this negative, but I genuinely feel other guests, particularly businesses booking accommodation for employees, need to be aware of our experience.
We booked this property for our electrical contractors working locally. When they arrived, they contacted us immediately because they were shocked by the condition of the accommodation.
The property was filthy and nothing like the photos presented on the listing. Our operatives sent us photographs and videos showing what they had arrived to, and they were so unhappy with the condition of the property that they refused to stay there.
These were employees who had travelled for work and needed somewhere to stay. We had already paid for the accommodation and had absolutely no reason to move them elsewhere unless there was a genuine problem. Their refusal to stay left us having to find and pay for alternative accommodation at very short notice, causing considerable disruption and additional expense to our business.
We reported the problems immediately to Booking.com and supplied photographic and video evidence. Despite this, the property has refused our claim and we have not received a refund. We have now had to formally dispute the payment through our business payment provider.
What I find particularly concerning is that, despite the evidence we supplied and the complaint we raised, the property is still live and available for other customers to book.
Had the listing photographs accurately reflected the condition of the accommodation our employees arrived to, we would never have booked it.
This was not a minor cleanliness complaint or a case of simply changing our minds. Our employees arrived expecting the accommodation shown in the listing and instead found a property they considered unacceptable to stay in.
Based on our experience, I absolutely could not recommend this property.
8 / 10
Comfy well-appointed small groundfloor apartment near to Telford Centre
A ground floor apartment in a quiet block near Telford Centre and Park. Easy access and well-appointed with everything needed and more - tea, coffee, laundry supplies, bathroom supplies. Rooms are comfortable and clean. It is a small apartment with two bedrooms, one of which doubles as a dining area - there is adequate room so no inconveninece. Boiler needs to be switched on in kitchen and heat heat hot water & radiators- in summer beware that radiators may also come on, which we turned off at the radiators themselves as we hit a heatwave while there. Free adequate parking available around the apartment complex. Community garbage bins plentiful.
We missed having a lounge but for 3 nights we were fine, using the dining chairs and beds to relax. An armchair or two would have been nice, but hard to imagine where they could have been located. Beds are very soft but did not impinge on sleep.
1 / 10
We did not stay as we did not feel safe and the access was very poor
Nothing
We did not stay as we did not feel safe
The access was very poor and the accomodation was in a housing estate, with overgrown pathways a distance from the car parking
It was advertised as two bedroom, the second bedroom had the dining table and chairs on the same room
I believe it was advertised falsely
It was not value for money
We had to find alternate accomodation
4 / 10
Allgemein ist die Wohnung ziemlich lieblos renoviert und für diesen Zustand zu teuer (85 Pfund pro N
die Lage in der Nähe vom Zentrum war gut und die Ausstattung in Ordnung
Nachbarschaft: einige Bewohner bringen die Einkäufe im Einkaufswagen nach Hause und parken den Einkaufswagen anschließend in den Büschen - für längere Zeit.
Außenanlage: Eigentlich solides Klinker, aber durch Baumängel und mangelnde Wartung sind die Wände teilweise weiß durch Ausblühungen oder grün. Dass die Abwasserrohre außen an der Fassade geführt werden - offenbar eine englische Eigenart
Innen: Ausstattung ist in Ordnung, das Laminat ist ziemlich neu und es war auch gestrichen worden.
Aber: Das Laminat in der Küche ist von einem Wasserschaden gequollen, teilweise fehlen Fußleisten oder sind kaputt. Gestrichen wurde liederlich, immer noch viel Farbe auf dem Laminat. Es sind ca. 10 Geruchsdosen in der Wohnung. Wie mag die Wohnung wohl ohne riechen?
Die Wohnungstür hat keine Dichtungen und lässt alle Geräusche verstärkt ins Haus.
Der Einbauschrank in Zimmer 2.... sehr interessante Konstruktion
A ground floor apartment in a quiet block near Telford Centre and Park. Easy access and well-appointed with everything needed and more - tea, coffee, laundry supplies, bathroom supplies. Rooms are comfortable and clean. It is a small apartment with two bedrooms, one of which doubles as a dining area - there is adequate room so no inconveninece. Boiler needs to be switched on in kitchen and heat heat hot water & radiators- in summer beware that radiators may also come on, which we turned off at the radiators themselves as we hit a heatwave while there. Free adequate parking available around the apartment complex. Community garbage bins plentiful.
We missed having a lounge but for 3 nights we were fine, using the dining chairs and beds to relax. An armchair or two would have been nice, but hard to imagine where they could have been located. Beds are very soft but did not impinge on sleep.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Heart of Telford Stylish 2-Bedroom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Heart of Telford Stylish 2-Bedroom pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heart of Telford Stylish 2-Bedroom?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
"A ground floor apartment in a quiet block near Telford Centre and Park. Easy access and well-appointed with everything needed and more - tea, coffee, laundry supplies, bathroom supplies. Rooms are com..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Telford
Ratings and reviews
7.8 / 10
Good(17 Ratings)
100% verified reviews
8 / 10Excellent·May 2026
A ground floor apartment in a quiet block near Telford Centre and Park. Easy access and well-appointed with everything needed and more - tea, coffee, laundry supplies, bathroom supplies. Rooms are comfortable and clean. It is a small apartment with two bedrooms, one of which doubles as a dining area - there is adequate room so no inconveninece. Boiler needs to be switched on in kitchen and heat heat hot water & radiators- in summer beware that radiators may also come on, which we turned off at the radiators themselves as we hit a heatwave while there. Free adequate parking available around the apartment complex. Community garbage bins plentiful.
We missed having a lounge but for 3 nights we were fine, using the dining chairs and beds to relax. An armchair or two would have been nice, but hard to imagine where they could have been located. Beds are very soft but did not impinge on sleep.
$$$$
7.8Good
(17 Ratings)
"A ground floor apartment in a quiet block near Telford Centre and Park. Easy access and well-appointed with everything needed and more - tea, coffee, laundry supplies, bathroom supplies. Rooms are com..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Telford
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Heart of Telford Stylish 2-Bedroom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Heart of Telford Stylish 2-Bedroom pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heart of Telford Stylish 2-Bedroom?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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Business stays, family stays, couples stay, getaway vacation, and rental in Telford at Barn Fold House with Parking, Garden, Wi-Fi for $161 for your next trip.