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Location
Reviews
8 / 10
Check in was awful. I booked 6 weeks prior and was traveling in other location one week prior. The immediate confirmation was vague about contacting just prior to check in for more info. Usually you receive another email a day or 2 before checkin with further directions, but this did not happen. When I called I was told I needed to use WhatsApp to communicate. This is not a common app to use in the U.S. unless you use it to text/call internationally a lot. So after a lot of hassle and a couple of unsuccessful attempts to send id, I just downloaded the app and communicated through there/uploaded passport and did talk to a knowledgeable rep.
The place itself was nice enough though. Location was convenient,, safe, and fairly quiet. I’d stay again.
1 / 10
Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in.
Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better hotels out there that would be far more comfortable.
1 / 10
Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. This made sleep impossible for the two night stay.
Overall, if booking during summer months I would actively avoid. Communication is poor and there are other hotels out there that would be far more comfortable.
1 / 10
Quite possibly the worst booking I've ever made in London. Confusing check-in instructions, multiple pin codes to get in to the building and the room started things off badly. But it got worse when I finally entered the room to find it was over 35 degrees, no air con and no fan in the room. The bed is raised 7ft off the floor making it even more unbearable.
Tried calling multiple times about a fan, and was repeatedly told that the operations team had "run out of fans" and that they would have to try and buy some. Asked for multiple calls backs, none received despite me calling 3 or 4 times.
Fan was eventually dropped off on day 2, but too big to take up near the bed. Only managed 2 hours sleep the first night, and 4 hours the second. I've never felt so hot in any room I've ever stayed in.
Overall, if booking during summer months I would actively avoid. Communication is terrible and there are much better, cheaper hotels out there that would be far more comfortable.
Check in was awful. I booked 6 weeks prior and was traveling in other location one week prior. The immediate confirmation was vague about contacting just prior to check in for more info. Usually you receive another email a day or 2 before checkin with further directions, but this did not happen. When I called I was told I needed to use WhatsApp to communicate. This is not a common app to use in the U.S. unless you use it to text/call internationally a lot. So after a lot of hassle and a couple of unsuccessful attempts to send id, I just downloaded the app and communicated through there/uploaded passport and did talk to a knowledgeable rep.
The place itself was nice enough though. Location was convenient,, safe, and fairly quiet. I’d stay again.
10 / 10Outstanding·May 2026
Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍
10 / 10Outstanding·Sep 2025
Nice location clean and cozy i got a room with backyard view it’s fantastic
6 / 10Average·Jun 2026
The room looked like the pictures and was nice, but I was disappointed with a number of things. The check-in process did not go well as there's an extra step that you need to do to get into the room (including downloading an app) which wasn't communicated to me, I booked a room with a king size bed, but it was a double. The walls and ceiling are the thinnest I've ever experienced - I could hear the phone vibrate in the room next door and everything that was happening in the that room. I'm not a light sleeper and it was really bad for me.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Your Apartment - Kensington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Your Apartment - Kensington pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Your Apartment - Kensington?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Amenities
Non-smoking
No pets allowed
Family friendly
Map of City of Westminster
Ratings and reviews
8 / 10
Excellent(42 Ratings)
8 / 10Excellent·Jul 2026
Check in was awful. I booked 6 weeks prior and was traveling in other location one week prior. The immediate confirmation was vague about contacting just prior to check in for more info. Usually you receive another email a day or 2 before checkin with further directions, but this did not happen. When I called I was told I needed to use WhatsApp to communicate. This is not a common app to use in the U.S. unless you use it to text/call internationally a lot. So after a lot of hassle and a couple of unsuccessful attempts to send id, I just downloaded the app and communicated through there/uploaded passport and did talk to a knowledgeable rep.
The place itself was nice enough though. Location was convenient,, safe, and fairly quiet. I’d stay again.
10 / 10Outstanding·May 2026
Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍
10 / 10Outstanding·Sep 2025
Nice location clean and cozy i got a room with backyard view it’s fantastic
6 / 10Average·Jun 2026
The room looked like the pictures and was nice, but I was disappointed with a number of things. The check-in process did not go well as there's an extra step that you need to do to get into the room (including downloading an app) which wasn't communicated to me, I booked a room with a king size bed, but it was a double. The walls and ceiling are the thinnest I've ever experienced - I could hear the phone vibrate in the room next door and everything that was happening in the that room. I'm not a light sleeper and it was really bad for me.
$$$$
Top rated by guests
8Excellent
(42 Ratings)
"Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
Map of City of Westminster
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include laundry facilities, towels, an electric kettle, and an ironing board.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Your Apartment - Kensington. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Your Apartment - Kensington pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Your Apartment - Kensington?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
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