Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
6 / 10
IT'S THE SMALL THINGS THAT MAKE A DIFFERENCE
The property was in a great location, easy to find, well maintained and very clean and comfortable
It's a real shame to be negative as it had the potential for being a very good apartment
Unfortunately the stay was spoiled by a few points which could have been easily avoided:
1. There was a continuous low drone in the apartment throughout the whole of the stay which kept waking us up a night. I did message the host on the first morning but his reply just acknowledged the fact that he knew there was a problem with the boiler already (I'm no expert but it sounded more like a pump and wasn't coming from the boiler) and thanked me for bringing it to his attention. IMO, this is not good enough when you pay good money and get two nights broken sleep! If the host knew this was a problem he should have made us aware prior to travelling that this was the case or offered a reduced rate.
2. Communication with the host from the start was quite hard work and after asking a question I waited for a couple of months for a reply. Not much of a huge issue as I had time to wait from the initial booking but it would've been nice to receive a more prompt answer. During our stay I did message the host first thing in the morning as we had an issue but the reply didn't come back until the evening. Communication is key
3. There could've been more cutlery, more than one mug and a wine glass plus maybe even a bottle opener
10 / 10
Excellent property
The flat was clean and very close to all the facilities
8 / 10
Good
The location is excellent, the apartment is a decent size, and the host is willing to assist. It's helpful that it has fans, as the flat can get warm. We liked the open kitchen and lounge, and the bedroom is a good size.
Could use an update to the kitchen plates and cups, plus a few more wine glasses. Plus, it doesn't have the welcome drinks or snacks like before.
5 / 10
Despite the convenient location, the apartment was not accurately represented and was inadequately cleaned and equipped.
The apartment is in a convenient location to Kingston town center and train station.
We rented this apartment for 19 days at £2,300 ($3,300 USD), and unfortunately felt misled and taken advantage of.
The apartment was advertised as having two beds, but there was only one bed and an air mattress. The living-room sofa does not pull out into a bed, and having two proper sleeping spaces was one of the reasons we chose this property.
Cleanliness and maintenance were also below what we expected at this price. There was mold in the bathtub/shower, wet towels left in the laundry area, and signs that the apartment had not been thoroughly cleaned or checked between guests. The kitchen was poorly equipped for a 19-day stay, with incomplete silverware, only one knife, chipped dishes and mugs, pots without lids, and a blender without a lid. Several of these issues had also been mentioned in previous reviews.
We contacted the owners early in our stay and they offered to bring additional items. However, the issue was not any one missing item—it was the cumulative experience of paying a premium price for an apartment that was inaccurately represented and not properly prepared.
We were also told by the building concierge that short-term rentals are not permitted in the building. We cannot independently verify this, but it raised serious concerns, particularly given the insistence on an in-person key handoff, only one key being provided for three guests for 19 days, and the lack of balcony furniture. Taken together, these details made us question whether the rental was being operated in accordance with the building’s rules.
Overall, the individual problems were manageable, but the combination of an inaccurate listing, inadequate cleanliness and maintenance, premium pricing, and concerns about whether short-term rentals are permitted in the building left us feeling deeply disappointed and taken advantage of.
The flat was clean and very close to all the facilities
8 / 10Excellent·Oct 2026
The location is excellent, the apartment is a decent size, and the host is willing to assist. It's helpful that it has fans, as the flat can get warm. We liked the open kitchen and lounge, and the bedroom is a good size.
Could use an update to the kitchen plates and cups, plus a few more wine glasses. Plus, it doesn't have the welcome drinks or snacks like before.
10 / 10Outstanding·Aug 2026
Lugar agradable y tranquilo, residencial, con todo tipo de servicios cerca... apartamento muy cómodo y luminoso, bien decorado y con todos lo electrodomésticos: friegaplatos, microondas, cafetera cápsula, hervidor de agua...
Todo nuevo y perfecto.
Quizás hubiese agradecido algunas tazas de desayuno más y vasos.
6 / 10Average·Nov 2026
The property was in a great location, easy to find, well maintained and very clean and comfortable
It's a real shame to be negative as it had the potential for being a very good apartment
Unfortunately the stay was spoiled by a few points which could have been easily avoided:
1. There was a continuous low drone in the apartment throughout the whole of the stay which kept waking us up a night. I did message the host on the first morning but his reply just acknowledged the fact that he knew there was a problem with the boiler already (I'm no expert but it sounded more like a pump and wasn't coming from the boiler) and thanked me for bringing it to his attention. IMO, this is not good enough when you pay good money and get two nights broken sleep! If the host knew this was a problem he should have made us aware prior to travelling that this was the case or offered a reduced rate.
2. Communication with the host from the start was quite hard work and after asking a question I waited for a couple of months for a reply. Not much of a huge issue as I had time to wait from the initial booking but it would've been nice to receive a more prompt answer. During our stay I did message the host first thing in the morning as we had an issue but the reply didn't come back until the evening. Communication is key
3. There could've been more cutlery, more than one mug and a wine glass plus maybe even a bottle opener
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Modern & Cosy Flat in Kingston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Modern & Cosy Flat in Kingston pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Modern & Cosy Flat in Kingston?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, gym, and heating.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Gym
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
Map of Kingston upon Thames
Ratings and reviews
8.6 / 10
Excellent(48 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
The flat was clean and very close to all the facilities
8 / 10Excellent·Oct 2026
The location is excellent, the apartment is a decent size, and the host is willing to assist. It's helpful that it has fans, as the flat can get warm. We liked the open kitchen and lounge, and the bedroom is a good size.
Could use an update to the kitchen plates and cups, plus a few more wine glasses. Plus, it doesn't have the welcome drinks or snacks like before.
10 / 10Outstanding·Aug 2026
Lugar agradable y tranquilo, residencial, con todo tipo de servicios cerca... apartamento muy cómodo y luminoso, bien decorado y con todos lo electrodomésticos: friegaplatos, microondas, cafetera cápsula, hervidor de agua...
Todo nuevo y perfecto.
Quizás hubiese agradecido algunas tazas de desayuno más y vasos.
6 / 10Average·Nov 2026
The property was in a great location, easy to find, well maintained and very clean and comfortable
It's a real shame to be negative as it had the potential for being a very good apartment
Unfortunately the stay was spoiled by a few points which could have been easily avoided:
1. There was a continuous low drone in the apartment throughout the whole of the stay which kept waking us up a night. I did message the host on the first morning but his reply just acknowledged the fact that he knew there was a problem with the boiler already (I'm no expert but it sounded more like a pump and wasn't coming from the boiler) and thanked me for bringing it to his attention. IMO, this is not good enough when you pay good money and get two nights broken sleep! If the host knew this was a problem he should have made us aware prior to travelling that this was the case or offered a reduced rate.
2. Communication with the host from the start was quite hard work and after asking a question I waited for a couple of months for a reply. Not much of a huge issue as I had time to wait from the initial booking but it would've been nice to receive a more prompt answer. During our stay I did message the host first thing in the morning as we had an issue but the reply didn't come back until the evening. Communication is key
3. There could've been more cutlery, more than one mug and a wine glass plus maybe even a bottle opener
$$$$
Top rated by guests
8.6Excellent
(48 Ratings)
"The flat was clean and very close to all the facilities"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Kingston upon Thames
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Gym
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Modern & Cosy Flat in Kingston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Modern & Cosy Flat in Kingston pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Modern & Cosy Flat in Kingston?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, gym, and heating.
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