Hotel in Nairobi County
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Concierge services
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
The staff were great at the breakfast lounge and the concierge was superb
The staff at the bar were confused and hesitant most of the time when it came to payment time
9 / 10Outstanding·Oct 2026
This hotel is beautiful and very modern. Great location and very friendly staff.
Nothing.
10 / 10Outstanding·Oct 2026
My stay at Hyatt Place Nairobi Westlands was a wonderful experience. The hotel is conveniently located close to the city center, making it easy to access shopping malls, restaurants and other attractions. I particularly appreciated the high level of security, the comfortable environment and the professionalism of the staff.
The customer service was excellent, and I would especially like to recognize Maureen at the customer service desk for her outstanding hospitality, friendliness and professionalism. She was welcoming, attentive and always willing to assist, making our stay even more enjoyable.
Overall, I had a very pleasant experience and would highly recommend Hyatt Place Nairobi Westlands to families, business travelers and anyone looking for a safe, comfortable and conveniently located hotel in Nairobi. I would definitely consider staying here again!
5 / 10·Sep 2026
Property was clean
When we checkout out we were stopped at the gate while rushing to the airport claiming that there is a pending balance and yet we paid everything before checking in in fact you can’t checkin without paying the full amount i didn’t appreciate the fact that the person who did our check in did not update the payment
$$$$
Top rated by guests
9.3Outstanding
(1,880 Ratings)
"My stay at Hyatt Place Nairobi Westlands was a wonderful experience. The hotel is conveniently located close to the city center, making it easy to access shopping malls, restaurants and other attracti..."
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