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Evaluna Apartments

8.2 / 10

Excellent(495 Ratings)

$$$$

Apartment in Florence

4 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

1 / 10

The most horrible stay in Italy

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The apartment was so dirty that as soon as you take Jolie shoes your feet become black (I don’t know how many months they didn’t clean floor) . One of the room was full Of mosquitoes that we killed more than 30 and still us and kids were bitten so bad over night. The kitchen is so dirty that you don’t even touch anything.The worst stay in Italy will never recommend to anyone!!!

6 / 10

Excellent location, but the confusing check-in process, inconsistent condition of the apartments, and poor cleanliness s

The location was excellent. There was some construction happening on the street during our stay, but overall the area was good and conveniently located. We were a large group, so we booked two apartments. One of the apartments was newer and renovated, and we had no major issues with that one.

Communication and check-in instructions were confusing. Most places provide a document or clear instructions explaining how to enter the property or where to collect the keys, but we did not receive anything like that. The host only gave me the instructions over the phone after I tried calling upon arrival. It was never mentioned beforehand that we needed to call, which could be particularly difficult for international travellers without internet or phone access. We also had a very different experience between the two apartments. While one was renovated and in good condition, the older apartment was in poor condition. The additional bed was right next to the kitchen, the apartment felt quite dated, and the bed was extremely soft and sank considerably whenever someone lay down or moved. The biggest concern, however, was cleanliness. Neither apartment appeared to have been properly cleaned, and the rubbish bins were still full from the previous guests. This made us question whether the apartments had been thoroughly cleaned between stays.

1 / 10

An awful appartment lacking communication, information, basic equipment and hot water.

The great location despite the substantial outside and the views

We have travelled for 2.5 weeks through Montenegro, Croatia and Italy using Booking.com for accommodation throughout and all the other properties we have used have been great with good communication, very clean, well equipped etc. we have little communication from this owner and had to ask about access ourselves. When we arrived (early) we were let in by the staff to find no information for our stay whatsoever although the staff told us how to access essential WIFI.After they left, we discovered we had no hot water and this wasn’t rectified until the end of our stay which was unacceptable. The sink in the only bathroom for 4 of us (know when we booked) wouldn’t drain and the light above the sink didn’t work making shaving in cold water very difficult. One of the sofas upstairs was badly broken and there was no lathes airer, drying up towel, corkscrew, dishwasher tablets and only three cups for four of us (rectified). The appartment was not fit for purpose and our only,but very bad experience via Booking.com. Our stay in the lovely Florence was ruined.

4 / 10

Very disappointed, if i had booked for more than the 2 nights I would have left and lost my money

Not much

The place was filthy, no pillowcases on the beds, kitchen and bathroom were gross, very little communication from host and zero information about the property, not even where we could take the rubbish out to. We had to plug the kettle in on the floor in the kitchen to make coffee, there is no toaster, someone's underpants were left in the cupboard. Much of the equipment for cooking is either broken, non existant or filthy. The access to the advertised washing machine was blocked by masses of cleaning equipment and spare linens that clearly were not used in the actual apartment. We showered in thongs. Whilst we understand the building is old, this apartment has been let go and is not as neat and tidy as it is in the pictures. It was simply a roof and did not give us the experience we were expecting.

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Evaluna Apartments

Top rated by guests

Evaluna Apartments Apartment in Florence

Evaluna Apartments Apartment in Florence

Evaluna Apartments Apartment in Florence

Evaluna Apartments Apartment in Florence

Evaluna Apartments Apartment in Florence

8.2Excellent

(495 Ratings)

"The apartment is located over a beautiful piazza, well connected and exceptionally managed by the hosts. I will surely go again."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10

Excellent(495 Ratings)

Apartment in Florence

4 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Historic Setting

Amenities

Air conditioning

Non-smoking

Balcony/Terrace

Contactless check-in/out

Cleaning products

Map of Florence

city location on map

Ratings and reviews

8.2 / 10

Excellent(495 Ratings)

100% verified reviews

7 / 10Good·Sep 2026

La panoramica

7 / 10Good·Sep 2026

Cumplía lo que queríamos

7 / 10Good·Sep 2026

Breakfast was not provided

The temperature was TOO COLD. MOLTO FREDDO!

5 / 10·Oct 2026

Duża przestrzeń

Słaby kontakt z właścicielem-odpowiedzi dostałam jak już opuściłam apartament. Brak podstawowego wyposażenia jak zapalarka, czy zapałki, czajnik, woda do picia. Będąc jedną noc, nie mogłam nawet zrobić sobie kawy, chociaż kawa i kawiarka były, to bez zapalniczki nie można było włączyć kuchenki.

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Evaluna Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Evaluna Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Evaluna Apartments?

We found 5 amenities for this rental. This includes air conditioning, non-smoking, balcony/terrace, contactless check-in/out, and cleaning products.

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