Hotel in Hanoi
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Along with concierge services, this hotel has a 24-hour front desk and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided.
Change of towels is available on request.
Hanoi Shining House offers 22 accommodations with slippers and hair dryers. Accommodations offer separate sitting areas and include desks. 32-inch LCD televisions come with cable channels.
Change of towels is available on request.
Hanoi Shining House offers 22 accommodations with slippers and hair dryers. Accommodations offer separate sitting areas and include desks. 32-inch LCD televisions come with cable channels.
Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Non-smoking
No pets allowed
Map of Hanoi
Available Rooms
Ratings and reviews
10 / 10Outstanding·Mar 2026
Overall is good value.
10 / 10Outstanding·Oct 2025
The staff is super friendly and accommodating. Everyone was very kind and helpful. The room was spacious, air conditioner worked great. The surrounding area is very convenient for walking to all major landmarks. Plenty of food options, cafes, and shopping nearby. The breakfast was very nice to have every morning and had lots of fruit.
I would stay here again!
10 / 10Outstanding·Mar 2025
The staff is friendly. Easy and fast check-in. Lots of food outlets and also went to the night market. Very convenient.
6 / 10Average·Aug 2025
The room is large and apparently clean, and they have cans of soda and beer in the fridge for you. They also serve breakfast and everyone seems to enjoy the free food. They will offer to cook some breakfast items for you as well as providing some food choices. The hotel is located in an "alley" which makes it impossible for Grab drivers to drive to your door. You'll need to go to a nearby pickup point on a nearby street. I had bad experiences asking staff for neighborhood directions. Although they would dispute it, I was given faulty directions twice, the second time cost me a lot of time when I was trying to deal with a time-sensitive issue. Also, at one point my air conditioner broke and it spewed a lot of dirty water onto the floor and onto one of the beds in my room. They fixed the air conditioner but they did not remove the mattress onto which water had flooded from the air conditioner. I did not appreciate that. I emailed the owner who seemed to make excuses for her staff (there were other issues) and I wound up so upset that I just stopped talking to anyone who worked at the hotel. I did not appreciate what I perceived to be the owner's negative attitude. My current hotel is less expensive and much better and much closer to the Old Quarter. My perception is that if you email the hotel with a problem (the owner), you'll get negative replies back. So I can't recommend this place. I am sorry I stayed there and I had a MISERABLE experience.
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Top rated by guests
8.4Excellent
(24 Ratings)
"Overall is good value. "
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